Technical Support Agent

2 weeks ago


Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full time
Operational Support Specialist

We are looking for bright and resourceful individuals to fill the role of Customer Support Representatives at Spantronics Pvt Ltd. This demanding position requires excellent communication skills and adaptability to drive customer satisfaction and contribute to the organization's growth.

  • The chosen candidate will be required to collaborate closely with team leads and operation managers to maintain process efficiency and meet established goals.
  • Ongoing training and skill enhancement opportunities will be offered to guarantee candidates' success in this role.
  • Regularity and punctuality are non-negotiables in this position.
  • Integration of company core values into every work task is crucial.
  • High-quality output and consistent achievement of project expectations are vital.
  • The role includes assisting team members in their professional growth and handling special assignments given by the operations manager.
  • Ensuring professional interaction with clients over phone calls and proper representation of their interests is a key requirement.
  • Verification of daily information with team leads or quality control personnel is indispensable.

Working Hours:

  • Monday to Friday, 7pm to 4am, including one hour for lunch, and also available on certain weekends.

We strive to build a collaborative environment where employees feel supported and empowered to reach their full potential, ultimately contributing significantly to Spantronics' achievements.



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