
Strategic Operations Professional
6 days ago
Transform Your Career as an Agile Operations Leader
We are seeking a talented and experienced operations professional to join our team. As an Assistant Operations Manager, you will be responsible for managing a department of 50 to 60 people, ensuring the smooth execution of daily operations, and driving business growth.
Responsibilities:
• Department Management
- Lead a high-performing team of 50 to 60 people
• Operations Execution
- Oversee the day-to-day operations of the department, ensuring timely completion of tasks and projects
- Develop and implement efficient processes to improve productivity and reduce costs
• Customer Service Standards
- Establish and monitor customer service standards to ensure excellent service delivery
• Performance Development
- Conduct regular progress and development meetings with staff
• Project Management
- Lead cross-functional teams to deliver projects on time and within budget
• Team Enablement
- Provide training and development opportunities to enhance staff skills and knowledge
Qualifications:
• Bachelor's degree in Business Administration or related field
• Minimum 5-8 years of experience in operations management or a related field
Skills:
• Excellent leadership and communication skills
• Strong project management and organizational skills
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office and other relevant software
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