Client Resolution Expert

1 week ago


Lahore, Punjab, Pakistan ibex Full time

Job Description

We are seeking a talented Client Resolution Expert to join our team at ibex. As a key member of our customer support department, you will be responsible for providing excellent service to our clients by resolving their queries and concerns.

Key Tasks

  • Assisting customers with issues related to electronic fund transfers
  • Analyzing customer concerns and providing timely resolutions
  • Coordinating inbound customer inquiries and providing solutions
  • Maintaining knowledge of customer requirements and providing relevant guidance
  • Providing customers with guidelines based on set procedures and regulations
  • Referring unresolved customer complaints or special requests to designated departments for further investigation

Qualifications and Requirements

  • O Levels/Matriculation or higher
  • Excellent command of the English language
  • Age limit: 18-45 years
  • Proficiency with MS Office, particularly MS Excel

What We Offer

  • Medical Insurance
  • Permanent Employment Status
  • Provident Fund
  • Internal Job Opportunities
  • Referral Bonus
  • Conveyance Facility


  • Lahore, Punjab, Pakistan SMR Consultant Full time

    Position DescriptionThe Arrears Resolution Expert role is critical to the success of our Collection Department. As an expert in arrears resolution, you will be responsible for resolving outstanding debts, working closely with customers to understand their financial situations and develop personalized plans to repay their debts.You should have a thorough...


  • Lahore, Punjab, Pakistan TozCall Full time

    About This OpportunityWe are seeking an IT Resolution Expert to join our team at TozCall. In this role, you will configure and troubleshoot our product to resolve customer technical issues, providing top-notch support to our customers.You will work closely with internal teams to ensure timely resolution of customer complaints, maintaining excellent customer...


  • Lahore, Punjab, Pakistan Supreme Protection Ltd. Full time

    Proactive Resolution ExpertsWe are seeking proactive and results-driven Proactive Resolution Experts to join our team at Supreme Protection Ltd.As a Proactive Resolution Expert, your primary focus will be on proactively identifying and resolving potential issues before they escalate into major problems.Your key responsibilities will include:Identifying...


  • Lahore, Punjab, Pakistan Ghani Group of Companies Full time

    Job Description:Job SummaryWe are seeking a highly skilled Debt Resolution Expert to join our team at the Ghani Group of Companies. The ideal candidate will have a strong background in debt recovery, with expertise in achieving agreed targets and maintaining effective contact with debtors.Key ResponsibilitiesAchieve the agreed targets of recovery by working...


  • Lahore, Punjab, Pakistan Nivoda Full time

    Responsibilities:You will be responsible for:International Supplier Support: Providing timely and efficient support to international suppliersIssue Resolution: Troubleshooting and resolving technical issues related to our platform and inventory management systemsQuery Handling: Addressing and resolving supplier queries in a professional and timely...


  • Lahore, Punjab, Pakistan Silverlight Expert Network LLC Full time

    We are seeking a highly motivated Commission-Based Research Expert to join our team at Silverlight Expert Network LLC.About the RoleThis is a remote commission-based role that requires strong analytical skills and attention to detail. As a Commission-Based Research Expert, you will be responsible for conducting research, sourcing experts, and coordinating...


  • Lahore, Punjab, Pakistan More Than Accountants Private Limited Full time

    Job SummaryWe are looking for an experienced Customer Experience Specialist to manage client relationships and ensure high standards of service delivery.Main Responsibilities:Investigate and resolve client complaints in a timely and professional manner.Develop and implement strategies to improve client satisfaction and reduce complaints.Work closely with...


  • Lahore, Punjab, Pakistan ibex Full time

    Role OverviewWe are looking for a highly skilled Resolution and Support Professional to join our team at ibex. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients by resolving their queries and concerns.Main ResponsibilitiesResolving customer issues related to electronic fund...


  • Lahore, Punjab, Pakistan Parhlo Full time

    We're looking for a highly skilled Customer Success Specialist to join our team in Saudi Arabia. As an Arabic-speaking representative, you'll be responsible for delivering world-class service to our clients, exceeding their expectations through proactive engagement and expert support.Your key responsibilities will include:Engaging with clients to understand...


  • Lahore, Punjab, Pakistan New Technologies Full time

    New Technologies is seeking an experienced Client Engagement Expert to join our Pre-Sales Team. In this role, you will play a crucial part in engaging with clients to understand their technology requirements and recommending suitable solutions.ResponsibilitiesYour duties will include:Engaging with clients to understand their technology needs.Providing expert...


  • Lahore, Punjab, Pakistan Potato Logics Pvt Full time

    Job SummaryWe are looking for a highly skilled Client Relations Expert to join our team at Potato Logics Pvt. The ideal candidate will have excellent communication and organizational skills, as well as the ability to adapt to evolving client needs and fast-paced environments.About the RoleThe Client Relations Expert will be responsible for cultivating...


  • Lahore, Punjab, Pakistan Expert Opinion (Pvt) Ltd. Full time

    Company OverviewExpert Opinion (Pvt) Ltd. is a renowned team of immigration and study visa consultants based in Lahore, Pakistan.Job DescriptionThis is a full-time on-site Senior Education Consultant role that requires providing expert advice and guidance to clients seeking to study abroad.Key ResponsibilitiesLiaising with various universitiesAdvising...


  • Lahore, Punjab, Pakistan The Outsourced Expert Full time

    About UsThe Outsourced Expert is a leading provider of accounting services in Canada. We offer a range of solutions tailored to meet the unique needs of our clients. Our team is comprised of highly skilled professionals who are dedicated to delivering exceptional results.Why Join Us?Opportunities for Growth: We offer opportunities for career growth and...


  • Lahore, Punjab, Pakistan More Than Accountants Private Limited Full time

    Job DescriptionAbout UsWe are a dynamic and growing accountancy practice dedicated to providing exceptional financial services. We value our clients' satisfaction and strive for excellence in our services.Main Responsibilities:Act as the first point of contact for client complaints and concerns, ensuring prompt resolution and client satisfaction.Maintain...


  • Lahore, Punjab, Pakistan Burq Full time

    BenefitsWe invest in our employees' growth and well-being:Competitive salaryMedical benefitsEducational coursesWe value diversity and equality:Burq is an equal opportunity employer that does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


  • Lahore, Punjab, Pakistan National Marketing Services Full time

    We are looking for a Client Relationship Expert who can effectively communicate with clients and customers, deliver high-quality proposals, and build strong relationships with stakeholders.About the JobThis is a unique opportunity to join our team at National Marketing Services and contribute to our mission of delivering exceptional service and value to our...


  • Lahore, Punjab, Pakistan Zuriador Full time

    Job OverviewZuriador is seeking an experienced Client Experience Expert to join our luxury fashion team. As a Client Experience Expert, you will be responsible for delivering exceptional client service, driving sales, and contributing to business growth.Your key responsibilities will include managing client inquiries and complaints, collaborating with...

  • Client Support

    3 weeks ago


    Lahore, Punjab, Pakistan Gobal TCAS Full time

    Job Description:Respond to customer inquiries via phone, email, chat, and other communication channels.Provide accurate and timely resolutions to customer issues and complaints.Assist clients in troubleshooting technical or product-related concerns.Maintain a deep understanding of company products, services, and policies to provide informed support.Document...


  • Lahore, Punjab, Pakistan Icatch Full time

    Icatch is seeking a Marketing and Client Services Expert to join our team. As a Marketing and Client Services Expert, you'll play a key role in driving the growth of our advertising business by identifying new opportunities and developing strategies to capitalize on them.The ideal candidate will have a strong background in marketing and client servicing,...


  • Lahore, Punjab, Pakistan Silverlight Expert Network LLC Full time

    Join our team at Silverlight Expert Network LLC as a Remote Research Associate and play a key role in helping us source and connect industry experts with our clients.About the PositionThis is a remote commission-based role that requires strong communication skills and attention to detail. As a Remote Research Associate, you will be responsible for conducting...