Customer Experience Liaison

21 hours ago


Lahore, Punjab, Pakistan HIFINET SMC PVT LIMITED Full time
Job Description

As a Customer Support Representative, your primary responsibility will be to assist customers with inquiries, troubleshoot issues, and provide accurate information about our products and services.

Key Responsibilities:

  1. Customer Support: Address customer inquiries professionally and promptly.
  2. Product Promotion: Highlight the value of our products and services.
  3. Quotations: Prepare accurate quotes based on customer needs.
  4. Negotiation: Close sales deals while maintaining customer satisfaction.
  5. Record Keeping: Track customer interactions and sales in CRM/ERP systems.
  6. Client Relationships: Build and maintain long-term customer relationships.
  7. Post-Sale Support: Ensure smooth project delivery and address any concerns.


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