Customer Success Director

14 hours ago


Lahore, Punjab, Pakistan D-Tech Systems Full time
Director of Customer Success

The Customer Success Director is responsible for developing and implementing strategies to drive customer satisfaction and retention. This includes working closely with cross-functional teams to ensure seamless delivery of our solutions.


Responsibilities
  • Develop new business with existing clients and/or identify areas of improvement.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Qualifications
  • Strong verbal and written communication skills.
  • Proven ability to juggle multiple account management projects at a time.
  • BBA/MBA degree holder, Marketing or relevant field.


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