Customer Success Director
14 hours ago
The Customer Success Director is responsible for developing and implementing strategies to drive customer satisfaction and retention. This includes working closely with cross-functional teams to ensure seamless delivery of our solutions.
Responsibilities
- Develop new business with existing clients and/or identify areas of improvement.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Qualifications
- Strong verbal and written communication skills.
- Proven ability to juggle multiple account management projects at a time.
- BBA/MBA degree holder, Marketing or relevant field.
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