Technical Support Manager

In this role, you will be responsible for ensuring the smooth operation of Contact Centre Technical Support. This includes meeting service level targets and providing exceptional customer service. You will also be responsible for managing the performance of engineers and supervisors, as well as identifying training needs for your team.Key skills required for...

We are seeking an experienced Database Technician with expertise in Blackboard LMS to join our team. If you have 3+ years of experience in technical support, eLearning tools, and system management, we'd love to connect.Job Responsibilities:Provide technical support for Blackboard LMSAssist in producing and utilizing eLearning course toolsSupport staff in...

Job Description: Technical Support SpecialistThe Technical Support Specialist is responsible for providing technical support to users, including troubleshooting and resolving hardware and software issues. This role requires strong knowledge of IT infrastructure and systems, including network protocols, hardware, and storage.Responsibilities:Provide technical...

Job Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our Customer Support Group, you will be responsible for ensuring the continuity of systems and services for clients by providing technical support and installation services at customer sites.Key Responsibilities:Technical Support:...

As a Technical Support Professional, you will be responsible for providing exceptional customer service and technical support to clients.About the RoleThis is a unique opportunity to join our team as a Customer Service Expert. We are seeking an individual with excellent communication skills, a strong technical background, and a customer-first mindset.The...

Job Description: Technical Support ExecutiveWe are looking for a highly skilled and experienced Technical Support Executive to provide technical assistance to users, troubleshoot hardware and software issues, and manage and maintain office networks.Key Responsibilities:Provide technical support to users, including troubleshooting hardware and software...

Job Title: Technical Support RepresentativeKey TasksThe Technical Support Representative will be responsible for ensuring the smooth operation of customer equipment. This involves installing, inspecting, maintaining, troubleshooting, and repairing equipment as needed.The role also includes working on competitive equipment and performing warranty and recall...

Job Description:We are seeking a highly skilled Technical Support Specialist to provide expert technical support to clients and internal teams.About the Role:This is a mid-senior level, full-time position responsible for troubleshooting and resolving technical issues related to POS systems and equipment, minimizing downtime for clients.Key...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for configuring and troubleshooting our product to resolve customers' technical issues.As a Technical Support Specialist, you will support customers by acting as a liaison between them and other...

Job OverviewWe are looking for a highly skilled Technical Support Professional to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and customer service to our end-users.Responsibilities:Monitor IT security tools for alerts, events, and ticket queues.Work with SecOps to investigate and...