Service Quality Coordinator

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are looking for a talented individual to join our team as a Service Quality Coordinator.

  • Responsibilities include analyzing customer feedback and developing strategies to improve services
  • Providing information and advice to clients about our services
  • Communicating with clients through various channels (phone/email/letter/social media/face-to-face)
  • Investigating and resolving client issues and complaints
  • Developing and implementing a client feedback procedure
Requirements
  • Candidates should have excellent analytical, communication and problem-solving skills
  • Able to work well under pressure and meet deadlines
  • Familiarity with social media platforms
  • Previous experience in trading (shares/commodities) is highly desirable

The successful candidate will be a highly motivated and organized individual with a passion for delivering exceptional customer service.



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