Technical Support Specialist

2 days ago


Islamabad, Islamabad, Pakistan beBeeSupport Full time 800,000 - 1,200,000
Job Summary

As a technical professional, you will play a key role in providing exceptional support to our clients. Our ideal candidate is highly skilled in troubleshooting and resolving issues related to Microsoft 365, email, Windows, and common SaaS tools.

Key Responsibilities
  • Respond to customer support tickets using AI-enhanced systems
  • Troubleshoot complex technical issues with Microsoft products and cloud services
  • Install/configure software applications and provide remote desktop assistance
  • Maintain cloud environment settings, including Azure and Google Workspace
  • Communicate effectively with clients in English, ensuring timely and professional resolution of issues
  • Escalate or resolve problems efficiently and contribute to improving documentation and knowledge bases

Bonus points: experience with ticket automation, cloud solutions, and AI-powered tools.



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