
Linux Server Administrator
1 week ago
We require an experienced technical support specialist with a strong background in Linux and Windows. The ideal candidate will be responsible for providing technical and customer support to our global client base.
Key Responsibilities:- Support system management, live chat, phone calls, and support tickets.
- Linux server administration, including implementation, configuration, troubleshooting, security, and usage monitoring.
- Customer support delivery through web hosting services and server administration.
Required Skills and Qualifications:
- Problem-solving skills with analytical thinking.
- Expertise in Hosting Control Panels like cPanel, WHM, Plesk.
- Detailed knowledge of Linux servers.
- Familiarity with WHMCS and other ticket management systems.
- Strong Linux command line skills.
- Experience in shell scripting.
- Understand web technologies, platforms, applications, search engines, DNS/BIND, Email, Web server, monitoring/NMS, clustering, rDNS, email clients (Outlook/Thunderbird).
- Knowledge of virtualization technologies (Xen, XenServer, VMware, Hyper-V).
- Customer VPS and dedicated server management and issue resolution.
- At least 1.5 years of experience in web hosting industry and Linux server administration.
- Teamwork and effective communication.
- Computer operating systems knowledge; Linux knowledge necessary.
- Maintain databases and server backups.
- High-quality task completion and service delivery.
- Independent work and reporting to Team Lead/Manager.
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