
Service Delivery Team Leader
2 weeks ago
The Customer Service Team Leader plays a vital role in ensuring that our customers receive exceptional support. As a Team Leader, you will be responsible for managing a team of customer service representatives, coaching and mentoring team members, and monitoring team performance.
You will work closely with other departments to align customer service strategies with business objectives, and will be responsible for resolving escalated issues and providing feedback to team members.
Responsibilities:- Managing a team of customer service representatives
- Coaching and mentoring team members
- Monitoring team performance and resolving escalated issues
- Proven experience in customer service, with at least 2 years in a supervisory or team leader role
- Excellent communication skills and a customer-focused approach
- Strong problem-solving skills and the ability to handle escalated customer issues effectively
- Proficiency in using customer service software, CRM tools, and reporting systems
- Ability to analyze data and generate actionable insights
- Leadership skills to inspire, guide, and manage a team effectively
A collaborative and dynamic work environment
Ongoing training and development opportunities
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Customer Service Team Leader
1 day ago
Islamabad, Islamabad, Pakistan R Plus Concept Design Full timeUniversity, High English Level, Chinese Understanding (optional)The Online Customer Service Team Leader is responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels. This role involves managing daily operations, coaching team members, monitoring performance, and...
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Islamabad, Islamabad, Pakistan Express Gift Service - 4U Services (Private) Ltd. Full timeDelivery Driver Required For Gift Service Delivery Express Gift Service - 4U Services (Private) Ltd., Pakistan New Year, New Career with ExpressGiftServiceAs the year draws to a close, embark on a fresh start in 2024 as a self-employed courier with ExpressGiftServiceJoin our dynamic team and step into the new year as a delivery driver, unlocking exciting...
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Team Leader
6 days ago
Islamabad, Islamabad, Pakistan DegiTech Centre - SMC Private Limited Full timeJob Description:DegiTech Centre - SMC Private Limited, located in Islamabad, is a leading player in the Consumer Services industry, specializing in digital marketing, advertising, and public relations. We are looking for a motivated Team Leader with at least 2 years of experience to lead our dynamic team and enhance client satisfaction.Responsibilities:-...
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Service Delivery Lead
3 hours ago
Islamabad, Islamabad, Pakistan iENGINEERING Corporation Full timeWhat we're looking for:To support our mission of delivering high-quality AI services to revolutionize the way American transportation authorities manage and maintain US road infrastructure, we're seeking an outstanding Service Delivery Lead with a strong background in managing large and diverse teams for our product and service line, "Transconomy". As the...
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Team Leader
4 weeks ago
Islamabad, Islamabad, Pakistan Sabaoon Marketing Full timeWe are looking for an experienced, self-driven, and motivated Team Leader to join our team As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating our company's teams.Team Leader Duties and ResponsibilitiesSet clear team goals and KPIsDelegate tasks and set project deadlinesOversee day-to-day...
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Service Delivery Specialist
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timelist-style-type:disc">Oversee the end-to-end delivery of technical solutions, ensuring adherence to project timelines, quality standards, SLAs and client requirements.The role involves collaborating with cross-functional teams, including project managers, vendors, and sales channels for smooth project execution and delivery.Act as the main point of contact...
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Service Delivery Coordinator
6 days ago
Islamabad, Islamabad, Pakistan Gaichu Management Services Pvt Ltd. Full timeService Delivery Coordinator Gaichu Management Services Pvt Ltd., Pakistan Responsible for coordinating the steady state service delivery to client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction.Allocate appropriately resources for the assignments in line with customer service level agreements.Work...
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Customer Service Team Leader
21 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAs a Customer Service Team Leader, you will be responsible for overseeing a team of customer service representatives to ensure efficient and high-quality support for customers through online channels.Key ResponsibilitiesManage daily operations to deliver exceptional customer experiencesCook and develop team members to improve performance and...
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Service Delivery Lead
24 hours ago
Islamabad, Islamabad, Pakistan iENGINEERING Full timeWhat we're looking for:To support our mission of delivering high quality AI services to revolutionize the way American transportation authorities manage and maintain US road infrastructure, we're looking for an outstanding Service Delivery Lead with a solid background in managing large and diverse teams for our product and service line "Transconomy". As the...
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Service Delivery Associate
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeService Delivery CoordinatorCoordinating steady state service delivery to client accounts, promoting productivity, service quality and customer satisfaction.Allocate resources accordingly to meet customer service level agreements.Collaborate with operational support teams for efficient service delivery.Escalate issues to Senior Team Members when...