Customer Service Team Lead

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled and experienced Customer Service Coordinator with managerial responsibilities to join our team.

Key Responsibilities:
  • Establish and maintain relationships with online tutoring prospects and customers
  • Coordinate the organization of online classes
  • Ensure effective communication between students and tutors
  • Develop and implement marketing strategies to increase website traffic and online tutoring students
  • Supervise staff and manage the smooth operation of the Tutoring Center
Requirements:
  • Bachelor's or Master's degree in Sales, Marketing, or Business related areas
  • At least 3-5 years experience in customer service and managerial roles or equivalent education
  • Excellent English communication and written skills
  • Familiarity with Search Engine Optimization, E-mail marketing, Internet marketing techniques, competition analysis, etc. would be beneficial
  • Proven track record of delivering exceptional customer satisfaction

The ideal candidate will possess excellent time management skills, adaptability, and flexibility to work during late night, early morning, and flexible hours to meet the requirements of USA, UK, etc. students.



  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Role:Floor supervisor for call center, Customer Service Team Lead. The primary goal is to drive excellent performance from your team members, achieving sustainable business growth.The role involves supervising a team of customer service professionals in a call center setting. To succeed, you will be responsible for hiring and onboarding new employees,...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly skilled and organized professional to fill the role of Customer Service Team Lead. This position involves managing administrative tasks, providing exceptional customer service, and collaborating with colleagues to achieve team goals.Responsibilities:Supporting administrative tasks such as document organization and management.Managing...


  • Lahore, Punjab, Pakistan Abacus Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from AbacusHR Professional | Talent Acquisition Strategist | End-to-End Recruitment Expert | Onboarding Specialist | Hiring Top-Tier Talent for Organizational…Job Overview:The Team Lead for International Operations will oversee a diverse team working across various...


  • Lahore, Punjab, Pakistan Lead Market Technology Solution Full time

    Lead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.LMTS is seeking result-oriented candidates who can manage their own workload independently to ensure contribution to the company and within the team, for the position of Customer Care Representative.Ideal candidates should be quick...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a results-driven leader to drive excellence in global customer service.Job DescriptionThe successful candidate will lead and motivate a high-performing team to achieve service excellence, develop and implement international strategies in collaboration with leadership, oversee global projects, and foster a culturally aware and inclusive team...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Main ResponsibilitiesAssist in overseeing daily call center operationsSupport and guide call center agents to improve performanceEnsure customer inquiries are handled efficiently and professionallyMonitor team productivity and provide feedbackHelp implement new strategies to enhance service qualityHandle escalated customer issues when necessaryKey...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    As a seasoned professional in customer support, you will have the opportunity to lead and manage a team of experts who deliver exceptional service and ensure client satisfaction. Your key responsibility will be to develop and refine strategies, processes, and workflows to enhance the customer experience.Key Responsibilities:Lead and manage the customer...


  • Lahore, Punjab, Pakistan Abacus Full time

    Job Overview:The Team Lead for International Operations will oversee a diverse team working across various global markets. This role requires a strong leader with excellent communication skills, cultural awareness, and the ability to drive strategic initiatives that align with our company's global objectives.Key Responsibilities:Leadership and Team...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly motivated and customer-focused professional to lead our customer service operations."],


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Key ResponsibilitiesThe main goal of this position is to lead and motivate the team to deliver top-notch customer service throughout the entire customer journey, including pre-sales, onboarding, support, and renewal.We are seeking a junior team member with no prior experience required. If you are proactive and eager to learn, we encourage you to apply.Main...