
Global Customer Service Team Lead
14 hours ago
We are seeking a results-driven leader to drive excellence in global customer service.
Job DescriptionThe successful candidate will lead and motivate a high-performing team to achieve service excellence, develop and implement international strategies in collaboration with leadership, oversee global projects, and foster a culturally aware and inclusive team environment.
Key Responsibilities:- Lead a team to achieve service excellence.
- Develop and implement international strategies.
- Oversee global projects.
- Foster a culturally aware team environment.
- Set and monitor key performance metrics.
- Act as a liaison between teams and stakeholders.
- Bachelor's degree in any field.
- Minimum 6 months to 1 year of relevant experience.
- Strong understanding of global markets and cross-cultural communication.
- Exceptional verbal and written English communication skills.
- Permanent Position – Stability & career growth opportunities.
- 2 Days Off Weekly – Work-life balance matters.
- Medical & Life Insurance – Your health is our priority.
- EOBI & 40 Annual Paid Leaves – Time to recharge.
- Annual Performance-Based Increment – Rewarding excellence.
This is a full-time position that offers stability, career growth opportunities, and excellent benefits. If you are a results-driven leader with a passion for international operations, we encourage you to apply.
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