
Service Delivery Specialist
2 days ago
As a Service Delivery Specialist at Standard Chartered, you will play a key role in delivering exceptional client service and experience. Your primary responsibility will be to act as a service partner, working closely with RMs, Product Sales, Operations, and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for clients.
You will be responsible for ensuring uniform approach towards implementation of Global IMO Model and adherence to DOIs. Delivering excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate will be your main objective.
You will perform end-to-end orchestration across all processes and services managed by IMO. Engaging clients throughout process, ensuring seamless delivery and client experience, is essential to your success. Owning and driving execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases, will be your focus.
Key responsibilities include performing all relevant onboarding processes, creating CDD for New Clients & Review of CDD for Existing Clients, and performing regulatory onboarding (e.g. FATCA, CRS) activities. Driving GIC and network onboarding processes, conducting checks on CDD as applicable, responding and clearing queries from Checkers / Other Specialists / Business CRM in a timely manner, are also part of your job.
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Service Delivery Specialist
7 days ago
Karachi, Sindh, Pakistan Recruit Best Full timeJob Overview:As a Service Delivery Specialist at Recruit Best, you will be responsible for delivering exceptional service to our clients and candidates. This includes managing multiple projects simultaneously, coordinating logistics, and communicating effectively with stakeholders.
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Lead, AP Service Delivery
2 weeks ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeCompany DescriptionThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...
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Executive, O2C Service Delivery
3 weeks ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Service Delivery Strategist
2 days ago
Karachi, Sindh, Pakistan Zameen Full timeJob DescriptionZameen is seeking a highly skilled Operations Team Lead to join our team. The successful candidate will be responsible for overseeing and optimizing the delivery of services to our clients, while also providing leadership and guidance to a team of service delivery professionals.ResponsibilitiesManage Service Delivery Personnel: Supervise a...
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IT Service Delivery Professional
5 days ago
Karachi, Sindh, Pakistan Golpik Full timeGolpik Inc is a respected organization seeking a highly skilled IT Service Delivery Professional to join our team in Karachi.This role involves delivering exceptional IT services, including deploying product updates, identifying production issues, and implementing integrations that meet customer needs. As an IT Service Delivery Professional, you will...
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Meal Delivery Campaign Specialist
3 days ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeWe're looking for a highly motivated and skilled professional to lead our food-focused marketing campaigns, taking ownership of their development and execution. With a keen eye for detail and a talent for creative problem-solving, you will craft compelling content and promotional materials that capture the essence of our brand and resonate with our target...
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Regional Service Delivery Head
2 days ago
Karachi, Sindh, Pakistan Innovative Private Limited Full timeKey ResponsibilitiesThe Regional Service Delivery Head will be responsible for overseeing the delivery of client services across our regional offices. You will work closely with our client services teams to ensure that all services are delivered to the highest standard.Key responsibilities will include:Managing regional client services operationsLeading...
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AP Service Delivery Manager
22 hours ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeJob DescriptionAs a key member of the Regional Finance SSC Domain, you will play a vital role in preparing accounts payables and reporting to management. You will be responsible for liaising with vendors, resolving queries, and ensuring accuracy of monthly reports by monitoring vendor and customer activities.Your responsibilities will include developing...
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Service Delivery Associate
5 days ago
Karachi, Sindh, Pakistan ibex Full timeWe're looking for a skilled Customer Services Specialist to join our team at ibex. As a key player in delivering exceptional customer experiences, you'll be responsible for resolving customer inquiries and providing timely responses to their requests.Job Requirements:Excellent communication and interpersonal skillsAbility to work in a fast-paced...
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Service Delivery Manager
3 days ago
Karachi, Sindh, Pakistan hHELIOS Full timeWe are looking for a Service Delivery Manager at hHELIOS to lead the processing department and improve existing processes.Key ResponsibilitiesCustomer Interaction: Deal directly with customers via phone, email, or face-to-face interactions.Complaint Resolution: Resolve customer complaints efficiently.Information Gathering: Obtain and evaluate relevant...
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Project Delivery Specialist
1 week ago
Karachi, Sindh, Pakistan Syntrix Full timeWe're seeking a highly organized Project Delivery Specialist to manage our project pipeline and ensure timely delivery of projects to clients. This is an exciting opportunity for a detail-oriented individual with strong organizational skills.The ideal candidate will have experience in managing multiple projects simultaneously, prioritizing tasks effectively,...
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Service Delivery Specialist
1 week ago
Karachi, Sindh, Pakistan Careem Networks FZ LLC Full timeRequirementsTo succeed in this role, you will need:1-3 years of experience in customer service, service operations, or a similar role.Strong communication and interpersonal skills.Problem-solving abilities with a customer-centric approach.Proficiency in CRM software.Ability to multitask and handle high-pressure situations.
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Sales Growth Specialist
1 week ago
Karachi, Sindh, Pakistan Service Labz Full timeService Labz is a dynamic company looking for a Sales Growth Specialist to help us reach new heights. As an EBook Sales Professional, you will be tasked with driving sales and creating effective strategies to attract leads and secure sales.Benefits:Opportunities for advancement and professional growth.A supportive team environment that fosters collaboration...
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Service Delivery Associate
6 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAre you looking for a rewarding career where you can make a real difference? Look no further than ibex. Pakistan! As a Customer Service Specialist, you will be at the forefront of delivering exceptional customer experiences.Our CultureWe foster an environment that encourages collaboration, open communication, and mutual respect among colleagues. Our goal is...
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Senior Service Delivery Manager
2 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeJob OverviewSui Southern Gas Company Limited is a leading energy provider seeking a seasoned professional to lead its Senior Service Delivery Manager role. The successful candidate will be responsible for overseeing various departments within the Customer Services Division, focusing on delivering exceptional customer experiences.This strategic position...
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Brand Ambassador for Food Services
3 days ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeThe ideal candidate will have a strong background in marketing, sales, or campaign management, preferably within the food delivery or F&B sector. A Bachelor's degree in Marketing, Business, or a related field, along with relevant industry certifications, would be highly valued.Key qualifications include:Data analysis and interpretation skillsExcellent...
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Business Growth Specialist
22 hours ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeAbout Delivery Hero SEWe operate in over 70 countries worldwide, connecting customers with their favorite food and grocery brands. Our platform enables businesses to expand their reach and customer base through our innovative technology and logistics solutions.As a Business Growth Specialist, you will join a dynamic team of professionals who are passionate...
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Financial Operations Specialist
7 days ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeAt Delivery Hero SE, we are committed to delivering an exceptional experience for our customers and stakeholders. Our Accounts Receivable team plays a crucial role in achieving this goal.Job SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team. As a key member of our revenue management team, you will be responsible for...
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Head of Service Delivery
2 days ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeRole Summary:We are seeking an experienced Head of Service Quality to lead our Quality Team in delivering exceptional service quality and standards for local and international campaigns. The ideal candidate will have at least 13 years of working experience in the related field and be a senior manager specializing in quality control/assurance, BPO/services...
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Food Campaign Specialist
3 weeks ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeCompany DescriptionThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...