Dining Establishment Director
21 hours ago
About Us:
We are a reputable restaurant group dedicated to serving high-quality cuisine and delivering exceptional dining experiences. Our team is passionate about providing memorable experiences for our guests.
Job Summary:
This role involves overseeing daily restaurant operations, leading a high-performing team, and driving business success. If you have strong leadership skills, a passion for delivering exceptional customer service, and a commitment to excellence, we invite you to apply.
Responsibilities:
- Operational Excellence: Manage day-to-day restaurant operations, including staff scheduling, inventory management, and maintaining a clean and safe environment.
- Leadership Development: Foster a positive team culture, lead by example, and develop staff to excel in their roles.
- Customer Satisfaction: Deliver exceptional customer service, respond promptly to guest complaints, and resolve issues effectively.
- Staff Development: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
- Recruitment and Selection: Participate in recruitment and selection processes, train new staff, and supervise existing team members.
- Performance Management: Conduct regular performance evaluations, provide constructive feedback, and develop action plans for improvement.
- Financial Performance: Assist in budgeting, forecasting, and analyzing financial performance to drive business growth.
- Marketing Initiatives: Collaborate with the head office to develop and implement marketing strategies that attract and retain customers.
Requirements:
- At least 3 years of experience in a senior management role within the restaurant and/or hotel industry.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team effectively.
- Knowledge of financial management and budgeting principles.
- Commitment to delivering exceptional customer service and fostering a positive team culture.
Benefits:
Competitive salary, comprehensive benefits package, and opportunities for career advancement. We offer housing options and a company car after one year of service.
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