Customer Experience Specialist

3 days ago

Karachi, Sindh, Pakistan beBee Careers Full time 3,000,000 - 5,500,000
Customer Service Representative

We are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers.

This position is responsible for delivering outstanding live support via telephone or live chat.

The ideal candidate will have exceptional verbal and written communication skills.

Main responsibilities include handling inbound calls, where customers would reach out to agents via phone calls or live chat to resolve their issues.

We offer competitive opportunities for professional growth and development.

Key Requirements:

  • 1-2 years of professional experience in customer support.
  • Multitasking skills with the ability to manage multiple customer queries.
  • Excellent verbal and written English communication skills.
  • Experience with standard business software, such as MS Word and MS Excel.
  • An aptitude for caring for customers and must have analytical ability to resolve customer issues.
  • Experience providing support via phone and chat.

What We Offer:

  • A dynamic work environment.
  • Ongoing training and development opportunities.
  • Competitive compensation and benefits package.

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