Technical Customer Service Specialist

5 days ago

Peshawar City Tehsil, Pakistan beBeeCustomerSupport Full time 60,000 - 75,000
Customer Support Role

This is a key position within our organization where the successful candidate will be responsible for delivering exceptional customer service through various channels including email, chat, and phone.

  1. Key Responsibilities:
  • Provide timely and effective support to customers via multiple communication methods.
  • Serve as a central point of contact for customer inquiries and concerns.
  • Identify and resolve recurring issues in a proactive manner.
  • Collaborate with internal departments to ensure seamless issue resolution.
  • Administer duties related to ERP tutorials and portal enhancements.

Requirements:

  • Excellent English language skills.
  • Strong communication abilities.
  • Fundamental understanding of IT systems.

Preferred Qualifications:

  • Bachelor's degree or higher.

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