
Expert Solution Deployer
2 days ago
The Technical Consultant is a customer-focused professional responsible for the successful deployment of solutions in various environments.
This role involves collaboration with cross-functional teams, including Engineering and Support, to deliver high-quality results and exceed customer expectations.
Main Responsibilities:
- Provide technical input to pre-sales activities, including workshops and demonstrations.
- Offer expert advice on solution delivery fundamentals and best practices.
- Maintain and update all relevant activities and deliverables from the project lifecycle, ensuring timely completion and customer satisfaction.
- Plan and execute the assembly, configuration, and testing of solutions in various environments.
- Coordinate the transition of solutions to Support teams, ensuring seamless handovers and minimal disruption.
- Assist Support in resolving issues in production systems, providing timely and effective solutions.
- Support project team members to meet deadlines and priorities, promoting teamwork and collaboration.
- Contribute to the development of training materials and documentation, sharing knowledge and expertise with colleagues.
- Stay up-to-date with the latest technologies and architectures, applying this knowledge to improve solutions and services.
- Share best practices and lessons learned with other teams, enhancing consistency and quality across the organization.
- Identify and address key issues and risks, ensuring proactive problem-solving and mitigation strategies.
- Foster a culture of continuous learning and improvement, encouraging team members to develop new skills and expertise.
- Able to travel as reasonably requested, representing the organization in a professional and courteous manner.
Key Qualifications:
- Strong technical background and expertise in solution delivery.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse stakeholders.
- Proven problem-solving and analytical skills, with ability to think critically and creatively.
- Ability to prioritize tasks and manage multiple projects simultaneously, meeting deadlines and delivering results.
- Strong attention to detail and organizational skills, with ability to maintain accurate records and reports.
- Collaborative mindset and willingness to learn and adapt, with ability to contribute to a dynamic and fast-paced environment.
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