
Administrative Support Specialist for a Psychology Team
9 hours ago
We are seeking a highly organized and proactive administrative support specialist to manage the day-to-day operations of our psychology practice. The ideal candidate will possess excellent communication skills, with particular emphasis on email etiquette.
The role requires self-motivation, efficiency in multi-tasking, and the ability to thrive under pressure while consistently meeting deadlines. Key responsibilities include inbox management, client interaction, appointment scheduling, financial tasks, record keeping, therapist coordination, report generation, team coordination, content management, and collaboration with directors.
Job Structure- This is a remote position that allows you to work from home.
- The role follows a morning shift, 5 hours, starting at 8 AM or earlier to utilize the most of the Australian business hours.
- You must have a high-speed internet connection and power backup.
- The first month of the role will be dedicated to training on the Practice Management Software, learning the company's policies, and documenting Standard Operating Procedures (SOPs) to ensure a smooth transition into the role.
- Fluency in English: Strong command of grammar, punctuation, and spelling (both verbal and written).
- Email Management: Ability to efficiently manage emails and compose professional, clear, and respectful communications.
- Microsoft Office & Google Apps Proficiency: Experience with Microsoft Word, Excel, PowerPoint, Google Drive, and Google Apps.
- Quick Learner: Ability to quickly adapt to new tools, processes, and systems.
- Adaptability: Ability to adapt to a fast-paced environment, adjusting priorities and workflow as needed.
Desired Skills:
- Familiarity with website builders like Squarespace.
- Basic knowledge of email marketing platforms like Mailchimp.
We offer generous bonuses and annual increments. The successful candidate will be open to constructive feedback, take initiative, and show a willingness to take on more responsibilities and grow within the role.
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