Client Support Professional

This Technical Client Support Professional role offers a unique opportunity to work closely with clients and internal stakeholders to deliver exceptional technical support services.Responsibilities include:Replicate and analyze client-reported bugs and share findings with Product/Development teams for resolutionSupport the design of self-service APIs, web...

What We Look ForTo be successful in this role, you will need to have a BA/BS degree and previous experience in Client Support (1-3 years). You must also be fluent in verbal and written English, with knowledge of other foreign languages being a plus.Experience in finance / investor relations and software support is also desirable, as is experience in working...

About the Role:Grade Level (for internal use): 07We are seeking highly motivated individuals to become Client Services Associates, playing a critical role in delivering exceptional client experiences and supporting clients in optimising their workflows and streamlining their research and data analysis needs.The Client Services Associate role offers...

About the RoleThe Client Services Representative will serve as the primary point of contact for MOSAIC clients, providing expert-level support and troubleshooting issues to ensure clients maximize the software's capabilities. This role requires strong technical, analytical, and communication skills to effectively assist clients and document key insights to...

About This RoleThis position plays a pivotal role in providing client support for our business intelligence tool. As a Client Support Associate, you will be the primary point of contact for clients, resolving their queries and concerns in a timely and effective manner.Key Responsibilities:Provide exceptional client service via phone, email, and other...

Job Role:We are seeking an experienced Client Support Associate to join our support team. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.The successful candidate will be responsible for providing exceptional customer support, resolving technical issues, and collaborating with...

Job Description:We are looking for a skilled Client Acquisition Professional to join our team and focus on expanding our client base within the US healthcare industry.Key Responsibilities:Acquire new clients through targeted outreach to clinics, private practices, and hospitalsPresent and demonstrate our RCM services and solutions effectively to potential...

About the RoleAs a Client Services Representative, you will be the first point of contact for clients, providing expert-level support and troubleshooting issues related to software functionality and workflows. You will collaborate with teams across different time zones to resolve queries and document key insights to improve software workflows.

About The RoleGrade Level (for internal use):07The TeamThe Issuer Solutions Client Services group supports investor relations teams at publicly traded companies by providing ongoing product training and best practice advisory, while simultaneously collaborating with colleagues in other Issuer Solutions business segments. You will join a customer-focused team...

About the Role: As a Customer Success Happiness Analyst, you will be responsible for delivering exceptional customer experiences. This includes providing guidance and support to clients, staying connected with your team, and continuously learning about the platform and its features.Key Responsibilities:Support clients through various communication...