Client Support Specialist

About the Role:Grade Level (for internal use): 07We are seeking highly motivated individuals to become Client Services Associates, playing a critical role in delivering exceptional client experiences and supporting clients in optimising their workflows and streamlining their research and data analysis needs.The Client Services Associate role offers...

API Support Specialist Job DescriptionWe are seeking an experienced API Support Specialist to join our team. As a key support partner of the global Commercial organization, you will directly interact and collaborate with global stakeholders based on your regional assignment.The ideal candidate will have a Bachelor's Degree in Computer Science, Computer...

About the RoleThe Client Services Representative will serve as the primary point of contact for MOSAIC clients, providing expert-level support and troubleshooting issues to ensure clients maximize the software's capabilities. This role requires strong technical, analytical, and communication skills to effectively assist clients and document key insights to...

About the PositionThis senior management role is responsible for managing a team of specialists in a 24/7 environment, focusing on client communication. Key responsibilities include leading and developing staff, determining training requirements, creating consistent client-friendly communications, and talent management.

A skilled and experienced professional is needed to fill the role of Administrative Support Specialist and Client Liaison. The ideal candidate will possess a strong educational background, excellent communication skills, and a proven track record in client relations and support.The key responsibilities include:Administrative Tasks:Provide administrative...

Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our Client Operations team. As a support specialist, you will be responsible for addressing client queries, resolving issues, and providing guidance on our products and services.In this role, you will have the opportunity to develop your industry knowledge, work with diverse...

About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Associate, Client Support. In this role, you will provide outstanding first-level phone and email support for corporate clients, while also maintaining strong customer relationships and supporting S&P Global's software solutions.

Job DescriptionWe are seeking a skilled Client Growth Specialist to join our team. As a Client Growth Specialist, you will be responsible for driving client utilization of our platform and ensuring they achieve their desired outcomes.Responsibilities:Develop and execute proactive engagement strategies to drive client growth and retention.Collaborate with...

The Client Operations team is a truly global group, providing client support on our business intelligence tool.As a member of this team, you will learn in-depth industry knowledge, produce research, and develop technical skills. You will work with different teams across many functional areas, including Sales, Technology, Content & Industry Research.About the...

Support SpecialistWe are seeking a highly skilled and motivated individual to fill the role of Support Specialist. This position requires excellent technical skills, strong problem-solving abilities, and excellent communication skills.About the Job:This role involves providing high-quality technical support to clients, resolving complex technical issues, and...