Contact Management Specialist

Patient Calling Specialist Role SummaryPatient Calling Specialists play a vital role in medical billing and revenue cycle management. This position involves contacting patients with pending balances, providing detailed billing information, resolving queries, and encouraging timely payments before accounts go to collections.

Contact Center Specialist Job DescriptionWe are seeking an experienced Contact Center Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, communicating effectively with customers, and managing contact center operations.The ideal candidate will have a strong background in customer support,...

Contact Center SpecialistWe are looking for a highly skilled Contact Center Specialist to join our team. As a Contact Center Specialist, you will be responsible for managing customer interactions across various channels, including phone, email, and live chat.Your key responsibilities will include:Responding to customer inquiries in a timely and professional...

Customer Support AgentWork as a customer support specialist in a highly integrated contact center environment. Respond to customer inquiries about order statuses and timelines. Handle inquiries coming from multiple touch points such as live chat, phone calls, and messages.Job ResponsibilitiesStart your day with a team meeting to catch up on current...

Contact Center Operations Support SpecialistThis position requires providing expert-level support for contact center operations across the globe. The successful candidate will act as a liaison between teams, ensuring seamless coordination and resolution of issues.Key Responsibilities:Serve as a central point of contact for all contact center-related...

Contact Center SpecialistJob Summary:We are seeking a skilled and experienced Call Center Agent to join our team. The successful candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment. This is an exciting opportunity for someone who is passionate about delivering exceptional...

Contact Center Team LeaderThis position requires a highly skilled individual to lead a team of contact center representatives. As a Contact Center Team Leader, you will be responsible for ensuring that all team members are working efficiently to meet their targets.Key Requirements:A minimum of 1-2 years of experience working in a Contact/Call Center with...

Contact Center RepresentativeWe are looking for a dedicated and enthusiastic contact center representative to join our team. As a contact center representative, you will be responsible for handling customer inquiries and providing solutions to their problems.Responsibilities include:Starting your day with a team meeting to catch up on current issues.Managing...

We are seeking an experienced professional to fill the role of Assistant Manager – Contact Center. The ideal candidate will have a proven track record in leading teams and driving business growth.About the RoleThe Assistant Manager – Contact Center will be responsible for managing a team of 200 professionals, ensuring effective resource planning, and...

Job Title: Contact Center Operations LeaderDescription:We are seeking an experienced Contact Center Operations Leader to lead our contact center's operations, team, and performance. This is a leadership role for someone who thrives in a fast-paced, performance-oriented environment.This leader will be responsible for driving KPI achievement across all teams,...