Product Technical Support Lead

2 days ago


Lahore, Punjab, Pakistan Centric Brands Inc. Full time
About Centric Brands Inc.

We are a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments. Our team is focused on delivering innovative solutions that drive growth and excellence.

Job Requirements

We are seeking a highly skilled Product Technical Support Lead to join our team. The successful candidate will be responsible for handling end-to-end product technical support, ensuring the right cost and on-time delivery.

Main Responsibilities:
  • End-to-end product technical support until all necessary tech quality standards are met for bulk production
  • Kickoff & line review precautions
  • Critical technical issues/children's safety call outs
  • TP technical clarification
  • Difficult style technical support to vendor
  • FIT/PP evaluation
  • Trim & fabric verification with Mer
  • Design & construction checking of samples
  • Measurement checking
  • Fit photo taking
  • CAD pattern verification/correction
  • Comment writing
  • PLM system management
  • Upload sample report
  • Mock-up suggestion & reviewing
  • VC fit with vendor
  • Technical issues verification to customer
  • Follow up with vendor for e-pattern correction
Requirements

The ideal candidate will have at least 5 years of working experience, be up to date with the latest garment design-construction trends and best practices, and have knowledge of garment manufacturing, including construction, fabrication, trim and print techniques, and sensibility for costing/design.

  • Proven track record of resolving various fitting issues & modifying patterns using CAD, Gerber preferred
  • Bachelor's Degree in Garment Engineering or related field
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office, Adobe products, Excel, PPT, MS Teams, and drawings
  • Flex PLM system experience will be a plus

The following behavioral competencies are required: Decision Making, Communication, Collaboration, Conflict Management and Problem Solving, Time Management and Driving Execution. Fluency in English is essential.



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