Technical Help Desk Coordinator

5 days ago


Karachi, Sindh, Pakistan EWS Group Full time
Key Responsibilities
  • Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat.
  • Troubleshoot software-related problems and offer timely resolutions.
  • Act as a Tier 2 support level for complex technical issues.
  • Provide product knowledge and training to clients.
  • Collaborate with Development, QA, and other departments to resolve technical and service-related issues.


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