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Customer Service Manager

3 weeks ago


Islamabad, Islamabad, Pakistan Phoenixitek Full time
Customer Support Role at Phoenixitek

We are seeking an experienced Customer Support professional to join our team at Phoenixitek. The successful candidate will be responsible for managing customer interactions, identifying customer needs, and providing solutions to customer issues. They will also be responsible for recognizing opportunities to upsell products and services, adhering to company communication scripts, and maintaining accurate records of conversations in the call center database.

Job Specification:
  • Experience in a customer support role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment