Senior Business Relationship Manager

3 days ago

Dera Ghazi Khan, Punjab, Pakistan beBeeCustomer Full time $75,000 - $90,000
Job Overview

The Customer Success Manager is a strategic, client-facing role ideal for someone who thrives at the intersection of business strategy, digital systems, and relationship management.

Key Responsibilities
  • Client Onboarding & Strategy Development:
    • Participate in sales calls to demonstrate HubSpot capabilities and map tailored solutions for prospects
    • Create strategic HubSpot implementation plans based on client goals, personas, and buyer journeys
    • Serve as the lead point of contact for assigned client projects, ensuring clarity and alignment from pre-sale to execution
  • Project Management & Execution:
    • Ensure project deliverables are completed on time, within budget, and to the highest standard
    • Assign tasks in Teamwork (project management system) and manage cross-functional collaboration
    • Support internal implementation team with clear documentation, updates, and strategic input
    • Oversee execution of your own client-related deliverables when applicable
  • Client Communication & Reporting:
    • Hold recurring progress meetings with clients to review performance, field questions, and discuss strategic direction
    • Clearly communicate client feedback, needs, and insights to appropriate internal stakeholders
    • Analyze project results and suggest actionable next steps for continuous improvement
    • Assist with the creation of monthly reports for all company clients
Requirements
  • Strong working knowledge of HubSpot (Sales, Marketing, or Service Hub experience preferred)
  • Understanding of buyer personas, the buyer's journey, SEO, and keyword strategies
  • Previous experience in client success, project management, or digital strategy roles
  • Ability to translate marketing and business objectives into structured project plans
  • Excellent written and verbal communication skills
  • Ability to manage multiple deadlines and maintain attention to detail
  • High degree of professionalism and interpersonal skills when working with clients and internal teams
  • Willingness to continuously learn and maintain HubSpot certifications
  • Familiarity with Teamwork, Asana, Trello, or other project management tools is a plus
A Typical Day

You'll start your day by reviewing current project statuses, client feedback, and task assignments. Then, you may jump on a sales call to support a demo or help map a solution. Throughout the day, you'll check in with clients, monitor project timelines, document strategy updates, and analyze HubSpot data to drive performance reviews. You'll collaborate with internal teams to ensure delivery and close out the day by preparing meeting notes, planning reports, or flagging blockers for follow-up.

This is a flexible, remote work opportunity that requires strong organizational and time management skills. The ideal candidate will be self-motivated, proactive, and able to thrive in a fast-paced environment.

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