
WhatsApp Customer Support Specialist
2 days ago
We are looking for a skilled and dedicated WhatsApp customer support specialist to join our team.
- The successful candidate will be responsible for engaging with customers through WhatsApp, providing them with timely and accurate information about our products and services.
- This role involves managing after-sales campaigns, gathering feedback from customers, and offering exclusive discounts to encourage repeat purchases.
- The customer support specialist will also collaborate with the logistics team to ensure smooth handling of returns and address any customer concerns.
- This role requires strong organizational skills, attention to detail, and the ability to work independently to meet deadlines.
- Previous customer service experience in a messaging platform is highly preferred.
- The ideal candidate should have excellent communication skills, a friendly and professional tone, and a proactive approach to solving problems.
- Knowledge of WhatsApp Business or similar platforms is a must-have.
- A basic understanding of sales and promotions is necessary.
This is a great chance for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. If you are a highly motivated and organized individual with excellent communication skills, we invite you to apply for this position.
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WhatsApp Customer Support Representative
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Customer Engagement Specialist
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