
IT Technical Professional
4 days ago
We are seeking a highly skilled IT Support Specialist to join our team.
This role requires strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and provide timely solutions.
Responsibilities:- Analyzing and resolving technical problems in a timely manner
- Installing and configuring computer systems, software applications, and other technology
- Maintaining and upgrading existing technology infrastructure
- Providing excellent customer service and support to internal clients
- Bachelor's degree in Computer Science or related field
- Minimum 2-4 years of experience in IT support
- Excellent communication and interpersonal skills
- Familiarity with multiple operating systems (Windows, Mac, Linux)
- Knowledge of troubleshooting Internet connectivity, phone systems, and network systems
- Advanced proficiency in Microsoft Office and database management
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Market competitive salary
- Referral bonus program
- Paid leaves and overtime payments
- Performance-based increments and bonuses
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
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