Customer Support Advocate

1 week ago

Lahore, Punjab, Pakistan beBeeAccounting Full time 300,000 - 550,000
Remote Evening Customer Support Representative Job Summary

The role of a remote evening customer support representative involves providing exceptional customer service and assisting clients with inquiries.

Main Responsibilities:
  • Respond to inbound and outbound calls related to client inquiries.
  • Provide accurate information and support to clients via phone or email.
  • Document customer interactions in CRM systems.
  • Collaborate with team members to resolve issues efficiently.
  • Maintain high levels of customer satisfaction.
Requirements:
  • Minimum 1 year of experience in a customer-facing role.
  • Strong communication and interpersonal skills, with good spoken English required.
  • Basics knowledge of accounting principles is a plus.
  • Proficient in MS Office (Excel) and CRM software.
  • Ability to work independently and manage time effectively.

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