Application Support Professional
21 hours ago
As a valued member of our support services team, the Application Support Professional will play a critical role in delivering exceptional customer experiences. Key responsibilities include:
- Responding to inbound support requests in a timely and effective manner.
- Ensuring that all support cases are clearly defined, categorized, and prioritized for effective follow-up.
- Documenting each case correctly and providing next steps as required in the online CRM ticketing system.
- Communicating proactively with customers to increase satisfaction and resolve issues efficiently.
- Collaborating with the Customer Success Team on complex customer deployments, issues, or items that need careful management to ensure successful outcomes.
- Becoming an effective and professional member of the team, communicating a "can do" attitude for service, solutions, and successful resolutions.
- Providing feedback to relevant teams with any useful information, such as upsell opportunities or product innovation items or licensing questions.
- Flexibility is required to work when, where, and as required to ensure service tasks are completed quickly and effectively to a consistently high standard, ensuring customer and partner satisfaction.
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Marketing Communications Professional
5 days ago
Lahore, Punjab, Pakistan Live Support Full timeWe are seeking a Marketing Communications Professional to join our team at Live Support.Job Description:Develop and execute marketing communications strategies across social media platforms.Collaborate with the team to create engaging content and campaigns.Monitor and analyze campaign performance, making data-driven decisions to optimize...
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Application Support Professional
21 hours ago
Lahore, Punjab, Pakistan MyTM Full timeCompany OverviewAt MyTM, we strive to provide exceptional service and support to our customers.
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Business Development and Support Lead
21 hours ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeJob OverviewPeople (Professional Employers Pvt Ltd) is seeking a highly motivated and experienced Sales and Support Team Lead to join our team.The successful candidate will lead the Sales Support team, ensuring smooth operations and high customer satisfaction. Key responsibilities include collaborating with clients for effective customer handling and...
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Sales and Support Team Leader
21 hours ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeJob DescriptionWe are seeking an experienced Sales and Support Team Lead to join our team at People (Professional Employers Pvt Ltd). The successful candidate will lead the Sales Support team, ensuring smooth operations and high customer satisfaction.The ideal candidate will motivate the team, set targets, and monitor performance to achieve exceptional...
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Sales Support Operations Manager
21 hours ago
Lahore, Punjab, Pakistan People (Professional Employers Pvt Ltd) Full timeAbout the RoleAs a Sales and Support Team Lead at People (Professional Employers Pvt Ltd), you will be responsible for leading the Sales Support team to ensure smooth operations and high customer satisfaction.You will motivate the team, set targets, and monitor performance to achieve exceptional results. Key responsibilities include collaborating with...
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PKI Application Support Expert
21 hours ago
Lahore, Punjab, Pakistan Ascertia – An InfoCert Company Full timeThe PKI Application Support Expert will be an integral part of our support services team, responsible for delivering exceptional customer experiences. Key responsibilities include:Providing expert technical knowledge and support to clients via various channels.Collaborating with cross-functional teams to ensure seamless customer service delivery.Utilizing...
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IT Support Professional
2 days ago
Lahore, Punjab, Pakistan Generix Solutions Full timeAbout the Position:We are looking for an experienced IT Support Professional to join our team at Generix Solutions.The successful candidate will be responsible for providing technical assistance, support, and training to customers, including responding to customer inquiries, troubleshooting technical issues, and providing training and support materials to...
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Service Support Professional
4 days ago
Lahore, Punjab, Pakistan HZA Syd Full timeAbout UsHZA Syd offers innovative solutions for the accounting industry. We're seeking a highly motivated Service Support Professional to join our dynamic team.Key Responsibilities:Assist clients with inquiries via multiple channelsOffer detailed product information and servicesResolve customer issues efficiently and effectivelyMaintain accurate customer...
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Technical Support Professional
4 days ago
Lahore, Punjab, Pakistan ASK Development Ltd. Full timeJob Description ASK Development Ltd. is seeking a highly skilled Technical Support Professional to join our team. As a Technical Support Professional, you will be responsible for providing technical support and assistance to our customers. Your expertise in troubleshooting and resolving complex technical issues will enable you to provide exceptional customer...
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Technical Support Professional
2 days ago
Lahore, Punjab, Pakistan Saltech Sol Full timeAbout the RoleWe're seeking an experienced Technical Support Professional to join our support services team at Saltech Sol. In this key role, you'll be responsible for providing expert technical support to our customers.Key ResponsibilitiesResolve technical issues related to industrial automation equipment.Collaborate with the sales team to ensure seamless...
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Technical Support Professional
21 hours ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeWe are seeking a highly skilled Technical Support Professional to join our team at Joblogic Service Management Software. As a Technical Support Professional, you will be responsible for providing top-notch technical support to our customers.Responsibilities:Provide technical support through various communication channels, including live chat, email, and...
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Industrial Sales Professional
21 hours ago
Lahore, Punjab, Pakistan Professional Lubes Full timeAbout the RoleThis position is ideal for a motivated and results-driven sales professional who is passionate about delivering exceptional customer experiences in the industrial air sector. The successful candidate will be responsible for identifying new business opportunities, building relationships with key clients, and providing tailored solutions to meet...
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Chat Support Professional
5 days ago
Lahore, Punjab, Pakistan Planlab solution Full timeAbout Our Ideal Candidate:We are looking for a dedicated and detail-oriented Chat Support Professional who can thrive in a dynamic environment. As a Quality Assurance Specialist, you will play a critical role in ensuring that our customers receive exceptional support through our chat platform.Your Responsibilities:Evaluate chat support interactions to...
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Software Support Professional
2 days ago
Lahore, Punjab, Pakistan Algo+ USA Full timeJob Overview:About Algo+ USA:We are a dynamic software company seeking an exceptional Software Support Professional to join our US team. As a valued member, you will play a crucial role in delivering top-notch customer support and ensuring seamless product experiences for our clients.Key Responsibilities:Ticket Triage and Resolution:Categorize incoming...
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Training and Support Professional
5 days ago
Lahore, Punjab, Pakistan Knowledge Platform Pte Ltd Full time**Job Overview**Knowledge Platform Pte Ltd is a leading provider of innovative educational solutions. We are looking for a skilled Training and Support Professional to join our team.**Key Responsibilities:**Assist teachers to effectively utilize digital content in their lessons.Develop and deliver training programs to enhance teaching practices.Collaborate...
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Client Support Professional
4 days ago
Lahore, Punjab, Pakistan ibex. Full timeKey ResponsibilitiesCustomer Communication: Respond to customer inquiries, resolve issues, and provide product information in a professional and timely manner.Issue Resolution: Analyze customer complaints, identify solutions, and implement effective resolutions to ensure customer satisfaction.Order Processing: Process customer orders, forms, and applications...
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Student Support Professional
5 days ago
Lahore, Punjab, Pakistan BWBS Education Consultants Full timeWe are seeking a dynamic and motivated individual to join our team at BWBS Education Consultants in Pakistan. As a Student Support Professional, you will play a crucial role in converting inquiries into admissions and applying for student visas.The ideal candidate will have excellent interpersonal, customer service, and communication skills, with the...
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Content Strategist
2 days ago
Lahore, Punjab, Pakistan Live Support Full timeCompany Overview: Live Support Limited is a dynamic organization that prides itself on delivering exceptional customer experiences. We are dedicated to fostering a community of engaged followers and building strong relationships with our audience.Job Description: As a creative Social Media Marketing Specialist, you will be responsible for crafting...
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Systems Support Professional
5 days ago
Lahore, Punjab, Pakistan G P Z Full timeJob Overview:The ideal candidate for this Systems Support Professional role should have a strong technical background and excellent problem-solving skills. You will be responsible for providing continuous support to our users and collaborating with internal teams to drive technological innovation.Key Responsibilities:User Support: Deliver continuous support...
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Proactive Support Professional
21 hours ago
Lahore, Punjab, Pakistan ITECHLEADZ Full timeAbout UsITECHLEADZ is committed to providing exceptional customer support in the travel industry. Our team of expert advisors is available around the clock to assist members with their vacation and travel needs.The RoleWe're looking for a skilled Proactive Support Executive to join our team in Lahore. As a key member, you will provide top-notch customer...