Call Center Operations Manager

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Overview

The key role of this position involves overseeing the entire call center setup, ensuring that dialing operations run seamlessly without any issues.

Main Responsibilities:
  • Expertise in ISA Server and Linux technologies is required for this role.
  • A strong understanding of Predictive Dialing (PD) and its software and hardware components is necessary.
  • The successful candidate will also possess effective troubleshooting skills and IP Configuration expertise.
  • Mastery of manual dialing capabilities is essential.

About the Position:

This job offers a unique opportunity to work in a dynamic environment that emphasizes employee growth and development. The ideal candidate will be responsible for managing the overall performance of the call center, including the supervision of dialing operations.

Requirements:
  • Mastery of ISA Server and Linux technologies.
  • Strong understanding of Predictive Dialing (PD) and its software and hardware components.
  • Effective troubleshooting skills and IP Configuration expertise.
  • Mastery of manual dialing capabilities.
About Us

We are a leading outsourcing firm specializing in customized services for our clients. Our organization fosters a dynamic work environment that emphasizes employee growth and development. We offer a range of benefits and opportunities for professional advancement.



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