
Senior Customer Service Manager
4 days ago
- Lead a team of high-performing customer service agents across multiple channels (phone, messaging, email).
- Manage and support initiatives aimed at improving operations through automation, elimination, and optimization.
- Act as a trusted point of contact for escalations and high-priority issues related to your scope.
- Minimum 8 years of relevant experience in financial services, technology, and/or customer support.
- Minimum 5 years of people management experience in an operations environment.
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Customer Service Professional
4 days ago
Hyderabad City Taluka, Pakistan Mobilink Microfinance Bank Ltd Full timeJob DescriptionThe General Banking Officer is responsible for ensuring the smooth operation of banking activities at the branch level. This includes handling customer inquiries, processing transactions, and maintaining accurate records.Key Responsibilities:Customer Service: Provide exceptional customer service, resolving queries and concerns in a timely and...
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Senior IT Service Manager
4 days ago
Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full timeJob Overview:Senior IT Support AnalystCompany Overview:Qualcomm Technologies, Inc is a leading technology company that designs and manufactures innovative products. We are committed to delivering exceptional services and supporting our employees in their careers.Job Description:This role involves providing advanced technical support to analysts,...
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Customer Service Representative
4 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeJob Description:We are seeking an experienced professional to join our team in the role of Customer Service Executive - A - Processing. As a key member of our team, you will be responsible for delivering exceptional customer service by resolving requests efficiently, accurately, and professionally.
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Customer Experience Manager
4 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeJob SummaryAt Coinbase, we're seeking an experienced Customer Support Supervisor to oversee a team of customer support agents and drive operational excellence across multiple channels. The ideal candidate will be passionate about delivering seamless support experiences, have a strong track record of leading high-performing teams, and be able to make...
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Senior AML Risk Manager
2 days ago
Hyderabad City Taluka, Pakistan Job Portal - dinCloud Pakistan Full timeIn the role of Senior AML Risk Manager, you will play a pivotal part in implementing Anti-Money Laundering policy in India. This includes providing oversight and management of AML Investigations, risk management framework, and coordination of various work streams to meet AML requirements and legislation.Key ResponsibilitiesCollaborate with business lines and...
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Logistics Customer Success Manager
4 days ago
Hyderabad City Taluka, Pakistan Kuehne & Nagel Logistics Full timeOperational Account Partnership ManagerKuehne & Nagel Logistics is looking for a highly experienced Operational Account Partnership Manager to join our Air Logistics team. As a key member of this team, you will contribute your expertise and skills to deliver customer and operational excellence.The ideal candidate will have strong stakeholder and customer...
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Programme Manager
6 days ago
Hyderabad City Taluka, Pakistan Backbase Full timeThe JobAs a Senior Project Manager, you will be responsible for driving and executing large digital customer-facing projects and engagements. You will work closely with cross-functional teams to ensure that projects run smoothly and align with the broader programme of work.Your Key DeliverablesProject estimation and planning;Responsibility assignment and...
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Support and Service Management Leader
2 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeLeading the Way in TechnologyAt HSBC, we're dedicated to staying at the forefront of technological advancements. We're seeking an accomplished Senior Software Engineer to join our team and drive innovation in our organisation.With extensive experience in Support and service management related activities, including Change Management and Incident Management,...
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Cloud Services Technical Lead
4 days ago
Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full timeKey Responsibilities:As a Senior Software Development Engineer and Test, your primary responsibilities will include leading test automation and infrastructure development, testing new designs, evaluating, and validating architectural choices which have a significant impact on our systems, our business, and most importantly, our customers.You will work...
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Customer Service Leadership Position
4 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeWe are seeking a seasoned leader to oversee frontline customer support agents and drive performance improvements for the Coinbase network.Key Responsibilities:Develop strategies to enhance customer satisfaction and resolution rateStreamline operations and processes using Kaizen and Lean Six Sigma methodologiesLead complex projects to drive performance...
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Senior Sales Manager
2 days ago
Hyderabad City Taluka, Pakistan Sisco Full timeSenior Sales Manager Job DescriptionSisco is looking for a seasoned Senior Sales Manager to lead the sales team, drive business growth, and expand the company's presence in the building materials sector.The ideal candidate will have a strong sales background, excellent leadership skills, and a proven ability to build strong relationships with customers and...
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Financial Services Lead
2 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeRisk Management and Operational ExcellenceHSBC, a global leader in banking and financial services, is seeking an experienced Market Operations Manager to join our Employee Vetting (Digital Business Services) department in India. This role presents a unique opportunity to drive operational excellence and risk management, leveraging expertise in Regulatory and...
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Senior Technical Operations Manager
7 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeWe are seeking a seasoned technical operations professional to join our team as Senior Technical Operations Manager.About the RoleThis is an exciting opportunity to work with our IT team and contribute to the delivery of high-quality services. The successful candidate will have experience in managing technical projects and be able to lead cross-functional...
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IT Service Delivery Manager
3 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWhat You'll Add to DigitalOceanExcellent communication and interpersonal skills.Ability to work effectively under pressure and manage multiple tasks simultaneously.Customer-focused mindset with a commitment to providing exceptional service.BenefitsCompetitive salary and bonus structure.Opportunities for professional growth and development.Comprehensive...
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Consulting Services Manager
3 days ago
Hyderabad City Taluka, Pakistan Mastercard Full timeAbout Our Vision">We envision a world where everyone has access to the financial services they need to thrive. Our mission is to make a positive difference in the lives of our customers, communities, and employees, and to empower people in 200+ countries and territories worldwide.">The Job Description">This job involves delivering strategic consulting...
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Hyderabad City Taluka, Pakistan HSBC Full timeDrive Business Growth with HSBCAre you a strategic thinker looking to take your career to the next level? Do you want to work with a company that offers opportunities, support, and rewards that will take you further?Join HSBC as a Senior Manager Business Analyst and contribute to the success of our organisation. In this role, you will:Deliver Strategic...
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Hyderabad City Taluka, Pakistan HSBC Full timeAbout Our Team:We are a dynamic and experienced team of sales professionals dedicated to delivering exceptional customer service and driving sales growth in the premium credit card segment.As a key member of our team, you will work closely with cross-functional teams to develop and execute sales strategies, build relationships with high net worth customers,...
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Customer Experience Architect
9 hours ago
Hyderabad City Taluka, Pakistan Backbase Full timePosition OverviewThe Senior Business Analyst will play a critical role in driving business growth and delivering exceptional customer experiences at Backbase. This is a challenging and rewarding opportunity for an experienced professional to make a significant impact on our organization.Key ResponsibilitiesAnalyze and prioritize customer requirements for new...
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Risk Management Specialist
6 days ago
Hyderabad City Taluka, Pakistan Diebold Nixdorf Full timeAs a Senior Incident Manager, you will play a pivotal role in acting as an escalation path for Incidents across our largest retail customers estate.The Senior Incident Manager role is to restore normal service operation as quickly as possible and minimize any adverse effect on our key critical business applications within an ITIL framework.Key to success are...
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Hospitality Service Lead
4 days ago
Hyderabad City Taluka, Pakistan Indus Hotel Hyderabad Full timeJob Title: Director of Marketing | Passionate Hospitality StudentAt Indus Hotel Hyderabad, our mission is to deliver exceptional services and create memorable experiences for our guests. As a leading destination in the heart of Pakistan, we cater to diverse needs of business and leisure travelers.Role Overview:The Front Office Manager will oversee daily...