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Client Care Associate

2 weeks ago

Karachi, Sindh, Pakistan Buono Private Limited Full time

Join Our Team:

Buono Private Limited is seeking a talented and driven Customer Support Specialist to join our dynamic team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer service and support.

Main Responsibilities:
  • Respond to customer inquiries and provide technical support
  • Work closely with internal teams to resolve customer issues
  • Develop and maintain customer relationships through excellent communication and interpersonal skills
  • Analyze and resolve complex customer complaints
  • Contribute to the development of new processes and procedures to improve customer satisfaction
Essential Skills:
  1. Associate's Degree or 2 years of work experience in customer support
  2. Excellent analytical and problem-solving skills
  3. Strong verbal and written communication skills
  4. Ability to work effectively in a team environment
  5. Proficiency in MS Office and other relevant software