Operational Support Specialist

1 week ago


Islamabad, Islamabad, Pakistan PaySa Full time
About PaySa

PaySa provides innovative online payment and e-money solutions to individuals and businesses. Our mission is to empower the community by leveraging cutting-edge financial technologies.

Job Overview

We are seeking a highly skilled Assistant Operations Manager to join our team. The successful candidate will be responsible for ensuring timely account opening forms processing, delivering end-to-end KYC onboarding lifecycle services, and maintaining defined KYC standards per regulatory guidelines.

Key Responsibilities:
  • Ensure all account opening forms are processed in a timely manner, aligning with partner bank and internal stakeholders' requirements.
  • Deliver comprehensive KYC onboarding lifecycle services for new customers in collaboration with the Merchant Acquisition team.
  • Maintain defined KYC standards according to regulator and partner bank guidelines.
  • Coorperate with partner bank and internal stakeholders for pre-requisite documentation and discrepant cases.
Requirements:
  • Minimum 16 years of education in Business Administration, Economics, or related fields.
  • At least 02 years of working experience in a commercial bank.
  • Working knowledge of KYC, SECP documentation, and regulatory requirements of SBP.
  • Excellent communication, interpersonal, and problem-solving skills.


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