Service Delivery Lead

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Our Ideal Candidate

We are looking for an experienced IT Service Management Consultant who can lead our IT service department in delivering high-quality services to our business teams. The successful candidate will have a strong background in IT service management, excellent leadership skills, and the ability to communicate effectively with stakeholders.

Main Responsibilities
  • Developing and implementing IT service management policies and procedures.
  • Managing the budget for IT services and optimizing costs.
  • Leading communication and engagement with stakeholders.
  • Identifying and managing risks related to IT service supply.
  • Assessing and enhancing IT service performance.
Requirements
  • At least 6-8 years of experience in IT service management.
  • Possession of relevant certifications, such as ITIL or COBIT.


  • Islamabad, Islamabad, Pakistan Express Gift Service - 4U Services (Private) Ltd. Full time

    Delivery Driver Required For Gift Service Delivery Express Gift Service - 4U Services (Private) Ltd., Pakistan New Year, New Career with ExpressGiftServiceAs the year draws to a close, embark on a fresh start in 2024 as a self-employed courier with ExpressGiftServiceJoin our dynamic team and step into the new year as a delivery driver, unlocking exciting...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    About This OpportunityWe are looking for a highly motivated and experienced Project Manager to join our team.Key ResponsibilitiesThe successful candidate will be responsible for:Leading project teams to deliver results-driven outcomesDeveloping and implementing effective project plansMaintaining strong relationships with clients and stakeholdersIdentifying...


  • Islamabad, Islamabad, Pakistan DegiTech Centre - SMC Private Limited Full time

    Job Description:DegiTech Centre - SMC Private Limited is seeking an experienced Team Leader to join its team. The successful candidate will be responsible for leading daily operations and driving client satisfaction.The ideal candidate will have a strong understanding of digital marketing and customer service principles.Responsibilities:Manage day-to-day...


  • Islamabad, Islamabad, Pakistan Dmk Consultancy Full time

    A leading global provider of specialized transportation and logistics services is seeking a skilled Service Delivery Expert.The company has become the world's largest package delivery company, managing a flow of goods, funds, and information in more than 200 countries and territories worldwide.About Us:We are a US-based multinational corporation with a...


  • Islamabad, Islamabad, Pakistan Vantage Digital Full time

    Vantage Digital is a leading provider of digital solutions, and we are committed to delivering exceptional results for our clients. As a Service Delivery Specialist, you will play a critical role in ensuring that our services meet the highest standards of quality and reliability.Key ResponsibilitiesTo manage incoming customer requests and prioritize tasks to...


  • Islamabad, Islamabad, Pakistan ibex Full time

    We're looking for a highly motivated and results-driven individual to fill the role of Service Delivery Manager at ibex. In this position, you'll oversee the delivery of exceptional service experiences, working closely with internal teams to ensure seamless communication and efficient issue resolution.Your key responsibilities will include:Leading a team of...


  • Islamabad, Islamabad, Pakistan Islamic Relief Pakistan Full time

    Operational LeadThis is a leadership position that requires expertise in management sciences. The successful candidate will oversee various teams, ensuring efficient delivery of services across the board.Priorities include maintaining high standards of customer service, engaging stakeholders, and promoting collaboration among team members.Key Skills and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a skilled IT Service Delivery Manager to oversee the management of customer relationships and ensure seamless delivery of services.The ideal candidate will possess excellent communication skills, be able to resolve complex issues, and have experience working in a fast-paced environment.In this role, you will act as the primary...


  • Islamabad, Islamabad, Pakistan APN Promise Full time

    Job OverviewWe are seeking a highly motivated IT Service Delivery Expert to join our team at APN Promise. In this role, you will be responsible for delivering exceptional service to our customers by providing technical support for Microsoft 365 and Azure.Key Responsibilities:Manage and resolve technical support requests from partners and customers.Develop...


  • Islamabad, Islamabad, Pakistan Gaichu Management Services Pvt Ltd. Full time

    Service Delivery Coordinator Gaichu Management Services Pvt Ltd., Pakistan Responsible for coordinating the steady state service delivery to client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction.Allocate appropriately resources for the assignments in line with customer service level agreements.Work...


  • Islamabad, Islamabad, Pakistan UCE Telecom Full time

    We are looking for an experienced Service Delivery Executive to join our team and support the delivery of our projects. As a key member of our team, you will be responsible for providing comprehensive management of all resources deployed in projects and ensuring they meet agreed KPIs and project targets.You will work closely with the country manager to...


  • Islamabad, Islamabad, Pakistan ibex Full time

    The IT Service Delivery Manager at ibex is responsible for delivering exceptional customer experiences and resolving technical issues. This role requires strong leadership skills, excellent communication skills, and experience working with international customers.Key Responsibilities:Lead a team of technical support specialistsDevelop and implement...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Description:We are seeking a seasoned professional to manage the customer interface with respect to Service Delivery and Service Sales. This involves monitoring that all services are delivered according to contractual commitments, providing feedback on delivery performance back into the organization, and setting business objectives & devising strategies...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Service Delivery Representative Job Description: We are looking for a highly skilled Service Delivery Representative to join our team. As a key member of the team, you will provide exceptional customer service to clients, ensuring their needs are met and they receive a positive experience.Responsibilities:Meet with clients to determine their needs and...


  • Islamabad, Islamabad, Pakistan Bluestack Cloud Full time

    Job Description: We are seeking a seasoned Technical Project Manager to lead our software delivery team at Bluestack Cloud. As a key member of our engineering team, you will be responsible for managing and improving end-to-end software delivery across multiple technologies, including Cloud-based Backend Microservices, Responsive Web, iOS, and Android.This...


  • Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full time

    Job Description:    As a Customer Service Representative, you will be the core contact for our clients, engaging with them over the phone to persuade their interests. You will be responsible for communicating effectively, using software controls to deliver pre-recorded sales scripts positively.    Key Responsibilities:Get trained on software tools...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Effective Service Delivery requires a professional to oversee the coordination of client service requests, ensuring seamless communication between clients and resources. The ideal candidate will possess excellent analytical skills, with a keen attention to detail and accuracy.Key ResponsibilitiesMonitoring mailbox activity related to service calls is crucial...


  • Islamabad, Islamabad, Pakistan Syntax Scientific Full time

    Job SummaryWe are seeking a skilled Instrumentation and Calibration Expert to join our team at Syntax Scientific. As a key member of our operations team, you will play a critical role in ensuring the delivery of high-quality technical services to our clients.Key Responsibilities:Performing validation and calibration services in accordance with provided...


  • Islamabad, Islamabad, Pakistan Quattris Technologies Full time

    Monitoring & managing the mailbox related to service callsMeet various client service requests.Understand the scope of work and the requirements.Act as a bridge between a client and the resource.Create and ensure all ticket information is shared and entered correctly.Ensure that the information to all other departments is shared correctly and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Role Description:The Client Support Center Manager will be responsible for leading a team of specialists who interact with clients in real-time. This role requires strong technical understanding, excellent communication skills, and the ability to work effectively in a 24x7 environment.Key Responsibilities:Manage a team of client support specialists to ensure...