
Maintenance Professionals
2 weeks ago
Our company seeks to appoint experienced professionals for a challenging role.
This position will report to Manager Operations & Maintenance and will be responsible for providing technical assistance, troubleshooting, and customer service for renewable energy assets.
- Serve as the main technical liaison for regional teams, addressing their concerns and coordinating solutions effectively pertaining to solar, BESS and wind plants
- Ensure prompt and efficient resolution of customer technical issues, minimizing system downtime and disruptions
- Build and maintain strong relationships with customers by addressing their concerns and providing exceptional service
- Gather and analyze customer feedback and market trends to provide actionable insights for product and service improvement
- Identify and resolve technical challenges in coordination with field teams and other stakeholders
- Maintain detailed records of customer interactions, issues, and resolutions to support continuous improvement
- Provide technical training and guidance to customers and regional teams to enhance their understanding of the systems
- Work closely with the Operations & Maintenance team to ensure alignment on technical strategies and solutions
Required Skills and Qualifications:
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills for customer interaction
- Ability to analyze market data and provide strategic insights
- Strong understanding of electrical systems, solar, BESS and wind technology, and industry standards
Benefits:
- Inviting Applications for the following locations: Karachi & Lahore
Others:
The candidate should have a strong educational background preferably in Electrical/Electronics/Mechatronics Engineering, Renewable Energy, or a related field.
Minimum 3-4 years of professional experience preferably in a large national/multinational organization with at least 1-2 years of related functional experience in a similar role at an equivalent position or in one level below position.
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