Peer Support Associate

8 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: PALs Program Coordinator

Job Description:

The Peer Support & Academic Support Lab Coordinator is responsible for overseeing both the PALs program and the Academic Support Lab (ASL). This involves coordinating PALs recruitment, training, and performance tracking, while also managing the ASL's logistical and operational needs.

The role requires close collaboration with faculty, students, and the Dean's Office to enhance peer mentoring and academic support structures. Key accountabilities include:

  • Overseeing the recruitment, onboarding, and training of PALs, ensuring they are well-equipped to mentor students
  • Managing PALs performance tracking through data analysis, ensuring consistent and quality interactions with mentees
  • Monitoring mandatory PALs meetings, tracking attendance and engagement levels
  • Processing and managing PALs payments, ensuring accurate documentation and timely disbursement
  • Developing and implementing feedback mechanisms to assess the effectiveness of the PALs program and propose improvements
  • Maintaining strong coordination with faculty advisors and administrative teams to align peer mentoring with student needs
  • Assisting in planning and executing engagement activities, workshops, and training sessions for PALs

In addition, the coordinator will be responsible for:

  • Ensuring smooth daily operations of the ASL, including scheduling, resource allocation, and facility management
  • Developing and maintaining a structured timetable for tutoring sessions, workshops, and office hours
  • Implementing policies for lab usage, student engagement, and tutor scheduling
  • Maintaining student records related to academic support services, tracking attendance, participation, and progress
  • Running analyses on student performance data to assess the effectiveness of tutoring programs and identify academic challenges
  • Generating periodic reports for the Dean's Office and faculty to assist in curriculum adjustments and support mechanisms
  • Developing dashboards and visual reports to track the utilization and impact of the ASL

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