Sales Strategy Manager

1 week ago

Lahore, Punjab, Pakistan PTCLal Full time
About PTCL Group

PTCL Group is a renowned award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.

We pride ourselves on delivering high-end innovation and leading the way in integrated ICT and Cellular Network services, rooted in our journey of Culture Transformation & Change Management.

Our inclusive culture values every individual, regardless of their background or beliefs.

About This Role

This role involves identifying opportunities to enhance sales channels through customer acquisition and market growth.

  • Develop strategic plans to increase customer base and improve market share.
  • Deal with administrative, financial, and consumer sales-related issues for exchanges and optimize productivity.
  • Maintain OSS and Sales Centers for assigned consumer market segments.
  • Analyze data to understand customers and target products for residential and SME subscribers.
Responsibilities

This role requires

  • Proposing process improvements by analyzing areas, competitors, proposing cluster-wise promotions, and sales training.
  • Formulating product promotions based on segment analysis.
  • Liaising with operation teams, contact centers, and JS/OSS for data gathering and increasing coordination within channels.
  • Supporting regional sales channels to achieve assigned targets according to quality benchmarks.
  • Ensuring 100% compliance with agreed policies and procedures.
  • Leading the implementation of sales planning for all PTCL channels, focusing on efficient sales channels through data analytics.
  • Bifurcating regional targets into areas and territories for efficient sales management via direct and indirect channels.
  • Following up on pending orders with stakeholders.
  • Conducting commercial evaluations of potential areas (dry pockets).
  • Executing mega sales days and brand activations to achieve required sales targets.
  • Improving Orders Auto Feasibility usage and accuracy across all Channels.
  • Collecting data from regions to perform trend analysis and improve conversion ratios using data analytics tools.
  • Ensuring timely installation with minimum order aging.
  • Following up with orders to improve conversion ratios.
  • Ensuring Tag pins data updating and follow-up.
  • Ensuring availability of stock with distributors and franchisees.
  • Ensuring regional and area sales teams manage territories according to Trade Marketing strategy and ensuring direct delivery with agreed service levels.
  • Ensuring OSS and Sales centers are managed according to SOPs.
  • Ensuring agreed numeric and weighted distribution reach on monthly, quarterly, and annual bases.

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