
Client Support Expert
3 days ago
The role of a Customer Success Professional is to deliver exceptional support, troubleshoot issues, and ensure customer satisfaction. This involves channeling passion for customer service, claiming ownership of the customer experience, and collaborating with different teams to provide comprehensive issue resolution.
Key responsibilities include researching and grasping information across multiple tools, while keeping customers engaged. Communication skills are crucial in tailoring communication and style effectively to different audiences. Additionally, working independently and managing time efficiently in a fast-paced environment is essential.
To excel in this role, strong written and verbal communication skills are required, along with knowledge of telephone etiquette. Understanding of customer service principles and methods, as well as experience in client communication, are also necessary. The ability to work during US timings is beneficial.
- Job Responsibilities:
- Deliver exceptional support and resolve issues through collaboration with different teams.
- Research and gather information from multiple tools while maintaining customer engagement.
- Tailor communication and style according to different audiences.
- Work independently and manage time efficiently in a dynamic environment.
- Qualifications:
- Bachelor's degree from a reputable institution.
- 0 – 2 years of experience.
- Strong written and verbal communication skills.
- Understanding of customer service principles and methods.
- Experience in client communication.
- Ability to work during US timings.
- Competitive salary and bi-annual bonus.
- Fast track and uncapped career growth for high performers.
- Company-sponsored vehicle financing (car and bike).
- Interest-free loans.
- Provident Fund: matches up to 8% of your base salary.
- In-house clinic with certified doctors and 24/7 telemedicine service.
- Hospital treatment monitoring by company doctors.
- Comprehensive health coverage for immediate family (outpatient, inpatient, maternity, and parents' inpatient).
- Exclusive health benefits and discounts at top clinics and labs.
- Pick-up and drop-off services for female employees.
- In-house daycare facility.
- In-house gym and recreational area.
- Company-sponsored trainings, workshops, development programs, and retreats.
- Paid specialized trainings and certifications.
This role offers an exciting opportunity in the world of IT, where you can contribute to groundbreaking technology that impacts patient care, healthcare efficiency, and saves lives globally. Your skills and passion will help deliver solutions supporting healthcare professionals in critical, real-time settings.
-
Truck Dispatcher
20 hours ago
Lahore, Punjab, Pakistan Valued Client Support Solutions Full timeValued Client Support Solutions, PakistanJob Overview:As a Dispatcher, you will play a crucial role in coordinating and optimizing the movement of freight for trucking carriers associated with Amazon Relay. Your primary responsibilities will involve managing the flow of trucks, ensuring timely and efficient pickups and deliveries, and resolving any issues...
-
Customer Support Representative
4 weeks ago
Lahore, Punjab, Pakistan Live Support Limited Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Providing 24/7/365 Customer Support |Transforming Businesses Globally We're Hiring: Customer Support Representative (Crypto Mining Focus)Location: Main Boulevard, GulbergShift: 2 PM – 10 PM (Rotational)We are...
-
Client Support Director
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full time**Job Overview:**We are seeking a skilled and experienced Senior Client Support Lead to oversee the client support function, ensuring seamless application performance and leading a team dedicated to providing exceptional service to our clients.This role is ideal for individuals with a strong technical background, excellent communication skills, and...
-
Lead Client Support
2 days ago
Lahore, Punjab, Pakistan Soliton Technologies Full timeJob DescriptionWe are seeking an experienced and proactive Lead Client Support professional to join our team. In this role, you will be responsible for overseeing the client support function, ensuring seamless application performance, and leading a team dedicated to providing exceptional service to our clients. If you have a strong technical background,...
-
Lead Client Support
4 weeks ago
Lahore, Punjab, Pakistan Soliton Technologies (Pvt) Ltd. Full timeWe are seeking an experienced and proactive Lead Client Support professional to join our team. In this role, you will be responsible for overseeing the client support function, ensuring seamless application performance, and leading a team dedicated to providing exceptional service to our clients. If you have a strong technical background, excellent...
-
Lead Client Support
20 hours ago
Lahore, Punjab, Pakistan Soliton Technologies (Pvt) Ltd. Full timeWe are seeking an experienced and proactive Lead Client Support professional to join our team. In this role, you will be responsible for overseeing the client support function, ensuring seamless application performance, and leading a team dedicated to providing exceptional service to our clients. If you have a strong technical background, excellent...
-
Client Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomerService Full timeBachelor's degree in Business Administration, Finance, or related field is essential for this role.We are a leading company in the real estate sector with a strong focus on excellence in residential and commercial property development. We invite recent graduates to apply for this position to contribute to enhancing client satisfaction.Responsibilities:Assist...
-
Senior Client Support Lead
2 weeks ago
Lahore, Punjab, Pakistan beBeeLeadership Full timeJob TitleWe are seeking an experienced and proactive professional to join our team as a Client Support Leader. In this role, you will oversee the client support function, ensuring seamless application performance, and lead a team dedicated to providing exceptional service to clients.Key Responsibilities:Team Leadership: Supervise and mentor a team of client...
-
Support Solutions Expert
6 days ago
Lahore, Punjab, Pakistan beBeeTechnical Full timeWe are seeking a talented Technical Support Specialist to join our team.Job DescriptionProvide technical assistance to clients, ensuring prompt resolution of technical problems.Work closely with clients to troubleshoot technical issues, provide guidance on software and hardware requirements, and handle escalated matters.The ideal candidate will possess...
-
Shopify Developer
3 weeks ago
Lahore, Punjab, Pakistan The Support Point Full timeDirect message the job poster from The Support PointShopify Solution Engineer | Front-End Developer | Graphic Designer | Amazon, Ebay, ShopifyCompany DescriptionAt The Support Point, our vision is to be a trailblazer in the world of technology, revolutionizing businesses and empowering them to thrive in the digital age. We strive to lead the way in...