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Information Technology Representative

2 weeks ago

Karachi, Sindh, Pakistan ibex. Pakistan Full time

We are seeking an Information Technology Representative to join our team at Ibex. The successful candidate will have a strong background in IT, excellent communication skills, and the ability to work collaboratively with dealers/vendors.

Key Responsibilities:
  • Technical Support: Provide technical support to dealers/vendors, resolving issues efficiently and maintaining a positive relationship.
  • System Administration: Assist with system administration tasks, including but not limited to, Dealer Onboarding, Feed approvals, lagging data, and Admin changes as needed.
  • Training and Development: Train dealerships on how to use various systems and software.
Requirements:
  • A minimum of three (3) years in customer contact or customer service experience.
  • Proficiency in Microsoft Suite, specifically Excel, Outlook, and Word.