Site Operations and Maintenance Lead

8 hours ago

Lahore, Punjab, Pakistan beBeeOperations Full time 15,000,000 - 25,000,000
Job Description

A seasoned professional with at least 10 years of experience is required to manage the operation and maintenance of Genset sites across Pakistan.

The ideal candidate will possess a solid academic and professional background, with expertise in managing key performance indicators/service level agreements, ensuring client satisfaction, and effective communication.

The role involves developing operational and maintenance processes, procedures, templates, tools, and regulations, as well as managing significant incidents and client relations.

The General Manager of Operations will be responsible for making strategic decisions on day-to-day issues escalated by clients, monitoring overall performance against set targets, and controlling project resources effectively.

This role requires strong leadership skills, with the ability to set strategies for key quality indicators/key performance indicators/service level agreement targets, coordinate meetings with clients, and support new projects with a management perspective.

Additionally, the successful candidate will collaborate with Customer Management to develop programs for network improvement, monitor progress, provide financial control, and ensure project quality.

Responsibilities include routine monitoring of network operation and performance management concerning service level agreements & key performance indicators.

Key Responsibilities:

  • Developing operational and maintenance processes, procedures, templates, tools, and regulations.
  • Managing significant incidents and client relations.
  • Monitoring overall performance against set targets.
  • Controlling project resources effectively.
  • Coordinating meetings with clients and supporting new projects.

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