Customer Development Head

18 hours ago


Lahore, Punjab, Pakistan ENGINEERINGUK Full time

Role Overview

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The Area Manager Modern Trade plays a crucial role in leading field relations with key accounts and partnering effectively with Assistant Key Account Managers to ensure effective and efficient distribution operations to deliver sales KPIs / targets across accounts.

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Key Responsibilities

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  • Develops and implements plans and strategies for volume delivery and sustainable growth in the area.
  • Monitors business performance daily/weekly and increases numeric and weighted distribution of Unilever Brands and SKUs.
  • Achieves Intelligent Quantum and Field Capability Score KPI's on a monthly basis.
  • Ensures stock management, secondary CCFOT as per given targets, quality of sales and distribution, and implementation of all new initiatives and category-specific plans.
  • Increases direct coverage versus relevant universe by achieving perfect store and all visibility initiatives KPI's.
  • Ensures customer's required finances and profitability (ROI) and trains and develops Territory Managers.
  • Allocates resources and optimizes IT tools.
  • Implements customized distribution models as per need basis.
  • Manages territory and outlets.
  • Reviews joint business plans regularly to ensure compliance.
  • Provides feedback and suggestions on competitor activities.
  • Ensures best practices of warehousing and FIFO at both distributor and trade.
  • Follows audit guidelines by Unilever.
  • Ensures that distributor operations and processes are safe and guided by Unilever safety policies and principles.
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Requirements

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  • Experience: 2-4 years in sales; education: bachelor's degree required, MBA preferred.
  • Skills: relationship management, communication, collaboration, leadership, negotiation.


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