
Service Quality Monitoring Expert
6 days ago
As a Quality Assurance Specialist, you will be responsible for ensuring that our customer service teams meet the highest standards of quality and compliance. You will work closely with team leaders to develop coaching sessions and training programs to enhance the skills of our customer service representatives.
Main Responsibilities:- Develop and implement quality assurance processes to ensure compliance with industry regulations.
- Evaluate customer interactions based on accuracy, communication skills, and compliance with industry standards.
- Collaborate with team leaders to develop coaching sessions and training programs.
- Identify trends and patterns in customer interactions to recommend process improvements.
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Quality Monitoring Professional
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeQuality Assurance SpecialistThe quality assurance specialist will be responsible for monitoring network performance in real-time, isolating faults in CS/PS/IN/VAS networks, and escalating issues to peer teams and technical management. The role requires effective coordination with level-II teams for root-cause analysis.
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Call Quality Monitoring Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeQuality Assurance RoleThis position requires a professional with proven work experience as a Quality Assurance Specialist or similar role. The successful candidate will have a working knowledge of quality assurance tools, methods, and concepts, as well as solid knowledge of relevant regulatory standards.Key skills include good communication skills, both...
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Customer Service Quality Analyst
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout This RoleThis is an exciting opportunity to join our organization as a Call Quality Analyst, where you will play a vital role in ensuring that our customer service teams provide exceptional service to our customers. As a Call Quality Analyst, you will be responsible for monitoring and evaluating customer interactions to identify areas for...
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Monitoring and Evaluation Expert
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAs a key member of our team, you will work closely with the National Monitoring and Evaluation Specialist and the PMU team to identify monitoring and evaluation needs and make recommendations. You will also lead in developing monitoring and evaluation tools and processes for the Global Fund project.
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IT Service Management Expert
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeIT Service Management ExpertWe are seeking an experienced IT service management expert to join our team. The ideal candidate will have a proven track record of developing and implementing IT service management policies and procedures, as well as managing day-to-day activities of an IT service department.Key ResponsibilitiesPolicy Development: Create,...
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Customer Service and Beverage Expert
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title: Customer Service and Beverage ExpertJob Overview:As a Customer Service and Beverage Expert, you will play a critical role in delivering an exceptional customer experience. Your primary responsibilities will include preparing milk tea and other beverages according to established standards, ensuring consistency in quality. You will also be required...
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Expert IT Services Project Manager
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeBidder - IT Services SectorWe are looking for an expert Upwork bidder to join our dynamic team and secure high-quality projects in the IT services sector.In this role, you will be responsible for managing and optimizing our Upwork profiles, crafting compelling proposals, and winning projects that align with our core competencies.The ideal candidate will have...
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Monitoring Solution Specialist
15 hours ago
Islamabad, Islamabad, Pakistan HR WAYS Full timeAbout the job Monitoring Solution SpecialistWe're actively hiring for Monitoring Solution Specialist (Dynatrace / AppDynamics / SolarWinds / Datadog / Splunk) Islamabad - OnsiteClient Company Introduction:Our Client Company is one of the leading technology companies operating in Pakistan for the last 40 years and providing best off the shelf solutions for...
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Cybersecurity Monitor
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title: Cybersecurity MonitorWe are seeking experienced cybersecurity professionals to monitor and analyze security alerts and events generated by our systems and applications. The ideal candidate will have a strong understanding of cybersecurity principles and best practices, with the ability to identify and respond to potential security...
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Quality Assurance Expert
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeQuality Assurance ExpertJob OverviewWe are seeking a seasoned Quality Assurance (QA) expert to join our team. As a critical member of the QA team, you will be responsible for ensuring the highest quality of our software applications through thorough testing and evaluation.Key Responsibilities:Develop and execute comprehensive test plans to ensure the...