Experience Management Professional

1 day ago


Lahore, Punjab, Pakistan Ernst & Young Advisory Services Sdn Bhd Full time

About the Job

This role is a resource management and workforce-planning specialist who activates the day-to-day operations of the Experience Management (XM) function. Your role is to ensure we maximize business performance and deliver on our talent promise through proactive management of our talent pool. The focus of this role will be within our Strategy and Transactions service line.

Responsibilities

  • Support the team in managing employee utilization to achieve targets.
  • Manage talent pool and optimize experience through effective resource allocation and utilization.
  • Highlight capability outside the home talent pool to maximize productivity.
  • Provide data analysis on key KPIs on a regular basis.
  • Support continuous improvement initiatives to enhance team performance.

Requirements

  • Strong communication and interpersonal skills.
  • Positive and enthusiastic attitude.
  • Strong personal integrity and confidentiality.
  • Able to build relationships at all levels.
  • Experience with workforce planning and business operations within professional services environments.
  • Refined relationship and stakeholder management skills.
  • Strong knowledge of business systems and data analysis skills.
  • Experience working closely with colleagues in a high-performing team.

Bonus Points

  • Postgraduate in a related discipline.
  • People management and development experience.

Our Culture

We are looking for people who can combine great listening skills, collaboration, influencing, and commercial acumen. Being able to thrive in an ever-changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success.

Benefits

We offer a competitive compensation package where you'll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

  • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.


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