Customer Delivery Specialist

5 days ago


Karachi, Sindh, Pakistan METRO Pakistan Full time
Mission and Vision

We at METRO Pakistan strive to be a leading wholesale company in Pakistan, delivering exceptional customer service and building long-term relationships with our clients. To achieve this goal, we are seeking an experienced professional to fill this critical role.

Job Description

The successful candidate will be responsible for managing customer deliveries, coordinating with various teams, and maintaining accurate customer files. Strong communication and interpersonal skills are essential for this role, along with effective analytical and decision-making abilities.

Key Responsibilities
  • Coordinate with various teams to ensure timely and smooth delivery services.
  • Verify daily fuel expenses and documentation.
  • Maintain accurate customer files for effective communication.
  • Analyze customer needs and propose solutions.
  • Nurture relationships with top customers through regular interactions.
Requirements
  • Relevant work experience with an intermediate or graduation degree.
  • Strong communication, interpersonal, and leadership skills.
  • Effective analytical and decision-making abilities.
  • Customer-focused and result-oriented mindset.


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    We are seeking a Customer Engagement Specialist to join our team at Delivery Hero SE. In this role, you will be responsible for developing and implementing a comprehensive customer engagement strategy that enhances customer experience, increases brand presence, and improves customer engagement.Key ResponsibilitiesDevelop and implement a customer engagement...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Job DescriptionWe are looking for a Customer Acquisition Specialist to drive customer growth. As a key member of our team, you will report to the Director of Marketing.Key ResponsibilitiesCustomer Acquisition:Develop and manage customer acquisition strategies, ensuring alignment with business goals.Accountability for delivering top line OKRs in line with...


  • Karachi, Sindh, Pakistan ibex Full time

    Service Delivery SpecialistAbout the Role:The Service Delivery Specialist is responsible for providing exceptional customer service and support to clients. This includes responding to customer inquiries, resolving issues, and maintaining a positive reputation for ibex.Key Tasks:Provide timely and accurate responses to customer inquiries.Identify and escalate...


  • Karachi, Sindh, Pakistan Siemens Pakistan Engineering Co. Ltd. Full time

    Project Delivery SpecialistAbout the Role:We are seeking a highly skilled Project Delivery Specialist to join our team. The successful candidate will be responsible for managing operational services delivery, driving operational excellence and continuous improvement.


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Manager to lead our efforts in delivering exceptional customer service. As part of the Delivery Hero SE team, you will play a critical role in driving business growth through customer-centric strategies.Your primary focus will be on managing performance analysis, optimization, and process design...


  • Karachi, Sindh, Pakistan Taj Corporation Full time

    Job Title: Food Delivery Specialist - Restaurant ManagementTaj Corporation is looking for a skilled and detail-oriented professional to join our team as a Food Delivery Specialist. In this role, you will be responsible for ensuring the timely delivery of food orders while maintaining exceptional customer satisfaction.Key ResponsibilitiesDevelop and maintain...


  • Karachi, Sindh, Pakistan Ai Technologies Full time

    About the Role:We are seeking a highly motivated and skilled Sales Technology Solutions Specialist to join our team at Ai Technologies.Responsibilities:Design and deliver customized technology solutions that meet the business needs of our customers.Manage client relationships effectively and identify sales opportunities.Utilize excellent communication,...


  • Karachi, Sindh, Pakistan Technical Training IT Full time

    We seek a Project Delivery Specialist to lead the delivery of construction projects from concept to completion at Technical Training IT.Job DescriptionResponsibilities include overseeing the project lifecycle, ensuring quality control, and managing stakeholder expectations.RequirementsMinimum 4 years of experience in construction or a related field.Strong...


  • Karachi, Sindh, Pakistan Zebra Full time

    We are seeking a Delivery and Payment Specialist to join our team at Zebra.In this role, you will deliver products to client offices or warehouses and obtain receiving confirmation on the delivery challan.You will also collect payments or cheques from clients, visiting them as necessary for payment processing.Furthermore, you will receive goods from...


  • Karachi, Sindh, Pakistan Standard Chartered Life and Careers Full time

    Role OverviewWe're seeking a seasoned Client Delivery Specialist to join our team at Standard Chartered Life and Careers. As a key member of our Integrated Middle Office, you'll play a vital role in ensuring seamless account opening and maintenance processes for our corporate clients.Main ResponsibilitiesQuality Support: Assist Relationship Managers with...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Job Description:We are seeking a highly skilled Service Delivery Operations Specialist to join our team at Ibex. As a key member of our service delivery team, you will be responsible for ensuring the smooth operation of our IT services.Key Responsibilities:Contribute to Insite/ServiceNow demos and participate in UAT sessions before launching new customer...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Additional DetailsWe operate at a fast pace. If you enjoy optimizing processes and adapting to changing goals, we'd like to hear from you. We value individuals who can develop and improve existing systems and processes. We're driven by our passion for achieving targets. If you share this mindset, we encourage you to join us.


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Job OverviewThe Customer Integration Specialist plays a vital role in delivering technical integration services to GfK customers worldwide.This role is responsible for developing and delivering professional services product content delivery scripts and exports to the global customer base, enhancing their experience with our solutions.Additionally, the...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Delivery Hero SE is a pioneering company that aims to be the most loved everyday food and groceries destination. We're driven by a passion for innovation and a commitment to excellence.We operate in over 400 cities across 11 markets, with people from more than 60 nationalities. We believe in winning through diversity and are part of the Delivery Hero Group,...


  • Karachi, Sindh, Pakistan ibex Full time

    This is a fantastic opportunity for an experienced professional to take on a challenging role as a Service Delivery Manager - Customer Experience.Key Areas of Focus:Deliver outstanding customer experiences through efficient issue resolution.Collaborate with customers to resolve purchase-related issues, offering alternative solutions when needed.Develop a...


  • Karachi, Sindh, Pakistan Horeca Store Full time

    At Horeca Store, we are seeking a highly skilled and customer-focused CUSTOMER SUCCESS SPECIALISTThis is an onsite role, located in DHA Phase 6,KHI.We're looking for someone with experience in handling customer inquiries through chat, call, and email to provide exceptional support to customers worldwide.About the RoleProvide customer support via chat, call,...


  • Karachi, Sindh, Pakistan The Elegance Full time

    Job SummaryThe Elegance requires a seasoned Supply Chain expert to manage its delivery operations and improve customer satisfaction.Primary Responsibilities:Order Coordination: Liaise with delivery companies to ensure smooth order delivery.Parcel Tracking: Monitor and track parcels to prevent delays and ensure timely delivery.Customer Communication: Respond...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    We are seeking an Engineering and Project Delivery Specialist to join our team. With a strong background in civil engineering and at least two years of experience, you will be responsible for supporting senior engineers in planning, executing, and monitoring project progress.Key Responsibilities:Support senior engineers in planning, executing, and monitoring...


  • Karachi, Sindh, Pakistan Horyzon Full time

    Service Delivery ExpertAbout the Role:The Service Delivery Expert is responsible for designing and delivering exceptional customer experiences through tailored solutions and innovative approaches. This involves working closely with clients to understand their needs, developing custom solutions, and measuring the effectiveness of service delivery.Key...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    RequirementsA 4-year degree in STEM from a reputable institution, with strong proficiency in SQL and Python; additional skills in data science are a plus.5-7 years of experience in analytical roles, particularly in customer support strategy or experience management.Proficiency in business intelligence tools such as Tableau, with a passion for Power BI and...