Call Center Operations Manager

11 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Call Center Leadership Opportunity
We are seeking an experienced leader to join our team as a Call Center Team Lead. In this role, you will oversee the daily operations of the call center team, ensuring they meet performance targets and deliver exceptional customer service. Key responsibilities include team management, performance monitoring, training and development, quality assurance, customer service, reporting and analysis, process improvement, and adherence to policies and procedures.

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