HR System Administrator Lead

1 day ago


Hyderabad City Taluka, Pakistan Dupont Full time
Role Description

This role serves as a key HR Technology point of contact for the creation, modification, and ongoing maintenance of Workday configuration. You will support the execution of HR-related internal projects and programs impacting Workday, including solutioning and build of new configuration and/or roll out of modifications to existing configuration.

This position is responsible for continual process improvements and implementation of standard, efficient, and effective processes for Workday; liaison with key stakeholders to ensure quality and timely support for key HR processes and Workday.

Main Accountabilities

  • Execute global core configuration in Workday, including Core HR, Core Compensation, Talent, Business Processes as a System Administrator.
  • Oversee implementation of HR changes that impact existing Workday configuration, including solutioning, functional analysis, and testing.
  • Resolve Workday issues/fixes, manage defects, communicate, document, and drive timely issue resolution according to established SLAs.
  • Provide Tier 2 support for case management, driving change requests, and executing hands-on builds and unit testing of Workday configurations.
  • Identify improvement opportunities, develop and implement process improvements, document and communicate processes with stakeholders.
  • Liaise with HR Service Center, COEs, and engage with business and technical teams to drive timely resolution and ensure quality support.
  • Sustain daily operational activities, handle Workday Audit, Loading EIBs, and other tasks.
  • Maintain Advance Compensation and Talent & Performance modules, provide continuous improvements, updates, and report enhancements.
  • Plan and execute system and integration testing as part of Workday upgrades.

Key Competencies

  • Bachelor's degree in Human Resources Technology, MIS, or Business field, or equivalent experience.
  • Desired: 3-4 years of HR process experience, 2-3 years of Workday technical knowledge.
  • Added value: Experienced across multiple Workday modules, HR technology, process expertise, functional acumen, and integrations.
  • Required skills: Strong analytical skills, issue triage, management skills, HRIS utilization, leadership, and teamwork skills.


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