Financial Recovery Specialist

10 hours ago

Islamabad, Islamabad, Pakistan beBeeFinancial Full time £30,000 - £40,000
Job Title: Financial Recovery Specialist

We are seeking an experienced and skilled Financial Recovery Specialist to join our team. This is a key role within our credit control department, responsible for managing debtors, recovering outstanding payments, and maintaining accurate records.

The ideal candidate will have a strong background in accounts and finance, with excellent communication and interpersonal skills. They should be able to work independently and as part of a team, with a keen eye for detail and excellent organizational skills.

Main Responsibilities:

  • Debtor Management: Monitor customer accounts to ensure timely payments, maintain accurate and up-to-date records of all debtor accounts.
  • Debt Collection: Pursue outstanding payments through calls, emails, and letters, negotiate repayment plans with clients, if necessary, follow up on overdue accounts to reduce debtor days.
  • Credit Risk Assessment: Assess the creditworthiness of potential customers using financial data, credit reports, and other sources, approve or reject credit applications based on company policies.
  • Reporting: Prepare regular reports on accounts receivable, outstanding debts, and cash flow forecasts, provide updates to management on problematic accounts or high-risk customers.
  • Account Reconciliation: Investigate and resolve discrepancies or disputes in customer accounts, work with the sales and customer service teams to clarify any billing issues.
  • Compliance and Documentation: Ensure compliance with relevant regulations and company policies, maintain proper documentation of credit agreements and correspondence with customers.
  • Customer Relations: Build strong relationships with clients to ensure smooth payment processes, provide exceptional customer service while managing delicate financial discussions.
  • Legal Action Support: Collaborate with legal teams to initiate legal proceedings against non-paying clients when necessary, support the preparation of evidence and documentation for court cases, if required.
  • Process Improvement: Recommend improvements to the credit control process to minimize risk and enhance efficiency, stay updated on market trends and industry practices to adapt strategies.

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