Commercial Experience Lead

3 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Description About the Role

We are seeking a highly skilled individual to fill this Commercial Experience Executive position. This role is responsible for welcoming and guiding walk-in customers, managing their experience, and providing exceptional services.

 Key Responsibilities:
  • Welcome and guide walk-in customers from the floor greeting.
  • Develop a basic understanding of CRM systems and portals linked with it.
  • Handle customer queries at the experience center and improve their experience by providing excellent services.
  • Maintain the highest possible quality standards for customer facilitation.
  • Upsell products from the experience center.
  • Initiate improvements to customer experience and ensure minimum average wait/service time.
  • Develop the confidence and self-assurance required to serve valued customers.
  • Take ownership and ensure timely resolution of customer complaints.
  • Manage customer retention and churn.
  • Coordinate and follow up with multiple stakeholders for issue resolution.
  • Achieve assigned monthly adherence/service/sales KPIs.
 Requirements:
  • Excellent communication and interpersonal skills.
  • Strong stakeholder management and effective communication skills.
  • Sale and service expertise.
  • Familiarity with Microsoft Office and email communication.
  • Telecom product knowledge and hands-on experience in customer management systems.
  • Ability to manage stakeholders for closure of respective action plans while ensuring standardization across the board.


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job OverviewWe are seeking an exceptional Commercial Experience Lead to join our team. In this role, you will be responsible for welcoming and guiding walk-in customers, developing a basic understanding of CRM systems, and handling customer queries at the experience center.You will be expected to maintain high-quality standards for customer facilitation,...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job Title: Director of CommercializationThis role is responsible for developing and executing a comprehensive strategy to drive commercialization efforts across various sectors. As a key member of the research team, you will collaborate with faculty, business leaders, and industry partners to identify opportunities and develop innovative solutions.The ideal...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Commercial Underwriter to analyze and evaluate commercial business opportunities to determine pricing and terms.This role requires a minimum of 1 year of commercial underwriting experience, with more than 3 years preferred.


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    This role involves pricing and marketing commercial business to drive revenue growth.Success will be measured by the number of deals closed in a month.Responsibilities include:Pricing and evaluating commercial business opportunitiesNegotiating new business terms and conditionsAssisting with new agency appointmentsDeveloping growth and profitability...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job DescriptionThe Commercial Experience Executive is part of a commercial experience team, reporting to the Commercial Experience Manager. This role involves deputation at an Experience Center.Main ResponsibilitiesWelcome, guide, and manage walk-in customers with excellent greeting skills.Develop a basic understanding of CRM systems and linked...


  • Raiwind Tehsil, Pakistan Gateso Full time

    The Commercial Outreach Expert role at Gateso involves developing and implementing commercial outreach strategies to drive business growth. This position requires a high degree of creativity, analytical thinking, and problem-solving skills.About the JobAs a Commercial Outreach Expert, you will be responsible for identifying new business opportunities,...

  • ORIC Program Lead

    6 days ago


    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Position OverviewThis senior-level role drives the advancement of research and innovation within the university, focusing on strategy development, stakeholder engagement, and commercialization efforts.Main responsibilities include:Driving revenue growth through IP monetizationLeading cross-functional teams to achieve research goalsMaintaining effective...


  • Faisalabad City Tehsil, Pakistan Crytonix Remote Tech Works Pvt. Ltd. Full time

    Job SummaryWe are looking for a seasoned Corporate Lawyer to support our business transactions, providing expert advice on legal, commercial, financial, operational, governance, and risk management aspects.Key ResponsibilitiesNegotiating contracts with customers, business partners, vendors, and regulators.Managing and handling complex contracts, identifying...

  • Area Business Lead

    16 hours ago


    Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Commercial ExcellenceTo succeed as an Area Business Lead, you will need to drive sales and marketing activities to meet regional targets in the Textile and/or Chemicals industry.Key ResponsibilitiesDevelop and implement sales strategies to expand customer base and increase revenueMaintain relationships with existing customers and identify new business...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job Title: Research ManagerA senior full-time position overseeing and enhancing research activities, developing strategies and priorities, and securing funding for initiatives. This role involves mobilizing faculty, business leaders, and industry partners to commercialize research, serving as an effective advocate within the broader community.The ideal...