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Customer Service Associate Manager

2 weeks ago

Islamabad, Islamabad, Pakistan Growpure Communications Full time
Growpure Communications Job Opportunity

Growpure Communications, a reputable organization, is currently hiring Customer Sales Representatives. The ideal candidate will possess strong communication skills, be able to manage multiple tasks, and thrive in a dynamic call center environment.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and upselling products when applicable. Data entry skills are also necessary to accurately record customer interactions.

A minimum of 6 months to 1 year of relevant work experience is required, along with excellent communication skills, the ability to multitask, and the capacity to work in night shifts under pressure.

The role offers a competitive salary, weekly bonuses, and comprehensive benefits, including medical insurance and paid leaves.

Apply now if you have what it takes to succeed in this challenging yet rewarding role

Responsibilities:

  1. Manage high volumes of outbound calls.
  2. Data entry in various platforms.
  3. Handle customer inquiries and resolve issues.
  4. Upsell products when relevant opportunities arise.
  5. Build relationships with customers and engage them through exceptional service.

Requirements:

Experience: At least 6 months to 1 year of relevant work experience.

Skills: Excellent communication skills, ability to multitask, organize, and prioritize work.

Working Hours: Night shifts under pressure.