Support Services Director

3 days ago


Saddar Town, Pakistan beBee Careers Full time

Customer Support Lead Job Details

About the Role

This position is responsible for managing a team of customer support representatives, ensuring timely responses to customer inquiries, and providing exceptional service.

Main Responsibilities:
  1. Manage Customer Inquiries
  2. Coordinate Daily Tasks
  3. Handle Email Communications
  4. Prepare Daily Sales Reports
  5. Maintain Quality Customer Service
  6. Meet Performance Goals
  7. Develop Effective Communication Skills
  8. Utilize Knowledge Base Resources
  9. Engage in Cold Calling Activities
  10. Foster Professional Relationships
Essential Qualifications:
  • Strong Leadership Abilities
  • Excellent English Proficiency
  • Ability to Understand Customer Needs


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